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Lean Six Sigma Black Belt Professional With complete solutions latest update
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Lean Six Sigma Black Belt Professional With complete solutions latest update
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Passed!!2024/2025
Lean Six Sigma Black Belt
Professional
Six Sigma measures the capability of a process to perform defect-free work with a
failure rate of... Answer: 3.4 parts per million
The goal of Six Sigma is improved: Answer: Process performance and
increased customer satisfaction
Reducing poor quality is accomplished by: Answer: - understanding who your
customers are
- understanding Voice of Customer
- prioritizing issues
Six Sigma designates clear roles for people within the project using: Answer:
Colored belts
Measure used to quantify amount of variation or dispersion of a set of data values
Answer: Sigma
Theory of Optimization Answer: objective of an organization is the
optimization of the total system and not the optimization of individual
subsystems
PDCA Cycle Answer: Plan, Do, Check, Act
, Passed!!
2024/2025
Organizations can discover internal problems that may or may not be apparent
through... Answer: Research and Data Collection
Six Sigma problem solving strategy equation Answer: y = f(x)
In the equation y=f(x), Y represents: Answer: Desired outcome, result, goal
you want to achieve
Voice of the Customer (VOC) Answer: Customer requirements for product
and what their expectations are; both + and -
How can you collect data to determine the needs of the customer and VOC?
Answer: Surveys, interviews, in person, focus groups, email, phone
Six Sigma team formation includes these members: Answer: Stakeholders,
executives, champions, team members (yellow belts) who are led by green or
black belt
Variation Answer: Difference from expected or likely outcome
Quality is not about products being accurate as you see but rather... Answer:
as the customer sees it
Lean Methodology works on the basis of improving quality by: Answer:
Eliminating waste and non-value added activities
Mura Answer: Unevenness in work demand or work flow (in Lean terms)
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