Exam (elaborations)
Genesys Certified Cloud Partner (CCP) Exam Questions and Answers
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Genesys Certified Cloud Partner (CCP) Exam Questions and Answers
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Genesys Certified Cloud Partner (CCP)Exam Questions and Answers
Which iione iiof iithe iiGenesys iiReference iiResources iiprovides iithe iilatest iicommunity
iithreads iiand iistatus iiof iithe iiGenesys iiCloud iion iiits iihome iiscreen?
a. iiGenesys iiKnowledge iiNetwork
b. iiGenesys iiCloud iiResourceCenter
c. iiGenesys iiCloud iiCommunity ii- iiAnswers ii-a. iiGenesys iiKnowledge iiNetwork
Which iione iiof iithe iiGenesys iireference iiresources iiis iithe iibest iiplace iifor iitrouble
iishooting iiconfiguration iiand iifeature iidescriptions iias iiwell iias iireleases?
a. iiGenesys iiKnowledge iiNetwork
b. iiGenesys iiCloud iiResourceCenter
c. iiGenesys iiCloud iiCommunity ii- iiAnswers ii-b. iiGenesys iiCloud iiResourceCenter
The iiCCP iicourses iihave iia iilarge iinumber iiof iilinks iito iiwhich iione iiof iithe iifollowing
iiGenesys iireference iiresources?
a. iiGenesys iiKnowledge iiNetwork
b. iiGenesys iiCloud iiResourceCenter
c. iiGenesys iiCloud iiUser iiGuide ii- iiAnswers ii-b. iiGenesys iiCloud iiResourceCenter
Which iiof iithe iifollowing iiservices iiare iiavailable iifrom iiGenesys iiCloud iiCX?
a. iiCollaborate
b. iiAccounting
c. iiCommunicate
d. iiContact iiCenter ii- iiAnswers ii-A, iiC, iiand iiD
Which iione iiof iithe iifollowing iimodels iiviews iiGenesys iiCloud iiCX iias iia iigrouping iiof
iiservices iiand iithe iiprocessing iiof iidata iibetween iithose iiservices?
a. iiLicensed iicomponent iimodel
b. iiServices iicomponent iimodel ii- iiAnswers ii-b. iiServices iicomponent iimodel
Which iione iiof iithe iiGenesys iiCloud iiCX iiservices iiprovides iidirectory iiservices?
a. iiGenesys iiCloud iiPlatform
b. iiGenesys iiCloud iiCollaborate
c. iiGenesys iiCloud iiCommunicate
d. iiGenesys iiCloud iiContact iiCenter ii- iiAnswers ii-b. iiGenesys iiCloud iiCollaborate
Which iione iiof iithe iifollowing iiGenesys iiCloud iiCX iiServices iiprovides iitext iichat iivideo
iichat iiand iidocument iisharing iifeatures?
a. iiGenesys iiCloud iiPlatform
,b. iiGenesys iiCloud iiCollaborate
c. iiGenesys iiCloud iiCommunicate
d. iiGenesys iiCloud iiContact iiCenter ii- iiAnswers ii-b. iiGenesys iiCloud iiCollaborate
The iilicense iicost iiper iiuser iiis iidetermined iiby iithe ii__________ iithat iiconsumes
iifeatures iiof iithe iimost iiexpensive iicloud iishell iilicense iiduring iia iibilling iicycle. ii-
iiAnswers ii-Role, iiUser
In iithe iiscenario iiwhere iia iicustomer iihas iiagents iiwho iiwork iiin iiconsecutive iishifts iii.e.
ii1st iishift iiworks ii6:00 iiAM ii- ii3:00 iiPM iiand ii2nd iishift iiworks ii3:00 iiPM ii- ii12:00 iiAM
iiwhich iione iiof iithe iifollowing iilicense iitypes iiis iilikely iithe iimost iicost-effective? ii
a. iiGenesys iiCloud ii3 iilicense
b. iiConcurrent iilicense
c. iiNamed iilicense ii- iiAnswers ii-b. iiConcurrent iilicense
When iian iiorganization iiis iicreated iiwithin iiGenesys iiCloud iiCX iiit iiis iiassigned iito iian
iiAWS ii(Amazon iiWeb iiServices) iiregion iibased iion iiwhich iione iiof iithe iifollowing?
a. iiLocation iiof iithe iicompany's iimain iioffice.
b. iiOrganization's iilocation.
c. iiLocation iiof iithe iicompany's iiGenesys iiCloud iiCX iiadministrator.
d. iiLocation iiof iithe iicompany's iiprimary iidata iicenter. ii- iiAnswers ii-b. iiOrganization's
iilocation.
The iihttps://login.mypurecloud.com iiURL iiprovides iiaccess iito iiGenesys iiCloud iiCX iiin
iiwhich iione iiof iithe iifollowing iiAWS ii(Amazon iiWeb iiServices) iiregions?
a. iiUS iiEast ii(N. iiVirigina)
b. iiUS iiWest ii(Oregon)
c. iiCanada ii(Canada iiCentral)
d. iiEU ii(Frankfort)
e. iiAsia iiPacific ii(Mumbai) ii- iiAnswers ii-a. iiUS iiEast ii(N. iiVirigina)
Which iiof iithe iifollowing iiare iivalid iimethods iifor iiaccessing iiall iifunctions iiof iiGenesys
iiCloud iiCX?
a. iiGenesys iiCloud iiCX iiDesktop iiApp iifor iiWindows
b. iiWeb iibrowser
c. iiCollaborate iiMobile iiapp iifor iiAndroid iior iiiOS
d. iiGenesy iiCloud iiCX iiDesktop iiApp iifor iiLinux ii- iiAnswers ii-A, iiB
When iiis iiit iinecessary iifor iia iiuser iito iichange iitheir iiorganization iion iithe iilogin iiscreen?
a. iiWhen iithey iiare iilogging iiinto iia iidifferent iiGenesys iiCloud iiCX iiregion.
b. iiWhen iithey iibelong iito iimore iithan iione iiGenesys iiCloud iiCX iiorganization iiwithin iia
iiregion.
c. iiWhen iithey iiare iilogging iiinto iia iiGenesys iiCloud iiCX iiorganization iithat iiis iinot iitheir
iihome iiorganization.
, d. iiWhen iithey iiare iilogging iiinto iian iiorganization iithat iiis iinot iilocated iiin iithe iiproper
iiAWS iiregion. ii- iiAnswers ii-b. iiWhen iithey iibelong iito iimore iithan iione iiGenesys iiCloud
iiCX iiorganization iiwithin iia iiregion.
Which iione iiof iithe iifollowing iiis iithe iimost iiinclusive iiGenesys iiCloud iiCX iiorganizational
iiunit?
a. iiDivision
b. iiCorporation
c. iiOrganization
d. iiLocation ii- iiAnswers ii-c. iiOrganization
Which iione iiof iithe iifollowing iinon-customized iiroles iiis iirequired iito iiconfigure iithe
iimajority iiof iithe iiGenesys iiCloud iiCollaborate iifeatures?
a. iiSupervisor
b. iiAdmin
c. iiSuperuser
d. iiManager ii- iiAnswers ii-b. iiAdmin
Which iiof iithe iifollowing iitypes iiof iiorganizations iiprovide iithe iiability iito iiestablish iia
iisecure iirelationship iiwith iianother iiGenesys iiCloud iiCX iiorganization iiand iiis iicommonly
iiused iito iipair iia iiGenesys iiCloud iiCX iipartner iiwith iitheir iicustomer? ii
a. iiAuthorized iiOrganization
b. iiPartner-paired iiOrganization
c. iiExternal iiOrganization
d. iiAuthorized iiCorporation ii- iiAnswers ii-a. iiAuthorized iiOrganization
Which iione iiof iithe iifollowing iiparameters iican iibe iimodified iiafter iithe iiGenesys iiCloud
iiCX iiinitialization ii/ iisetup iiprocess?
a. iiCompany iiName
b. iiShort iiName
c. iiOrganization iiID ii- iiAnswers ii-a. iiCompany iiName
All iiof iithe iiGenesys iiCloud iiCX iiconfiguration iiobjects iibelong iito iiwhich iione iiof iithe
iifollowing iidivisions iiby iidefault?
a. iiDefault
b. iiHome
c. iiUniversal
d. iiPrimary ii- iiAnswers ii-b. iiHome
A iiGenesys iiCloud iiCX iidivision iican iiexist iiin iimultiple iiorganizations?
a. iiTrue
b. iiFalse ii- iiAnswers ii-b. iiFalse
An iiaddress iiis iiassigned iito iiwhich iione iiof iithe iifollowing iiGenesys iiCloud iiCX
iiorganization iiunits?
a. iiOrganization
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