What is the major disadvantage of using television to market a commercial
foodservice operation? Right Ans - high cost
What is a marketing-related activity foodservice operators can use to obtain
information such as names, emails, and telephone numbers of their current
guests? Right Ans - promotion
What is the most important feature of a manager's response to an unfavorable
review that has been posted to an online reviewer site? Right Ans -
Timeliness of the response
Market analysis in the foodservice industry involves the identification of
marketplace factors and trends as well as Right Ans - guest profile research
What is the type of selling that has traditionally involved salespeople making
in-person sales calls to generate additional business? Right Ans - External
What is a good way to describe managers that effectively integrate technology
with superior levels of guest service? Right Ans - High-tech, high-touch
Demographic information is used to better understand a proposed
foodservice operation's Right Ans - guests
What is the final step a manager should take before posting a response to an
online review? Right Ans - Thanking the reviewer
What is the nutrient that serves as a solvent so other nutrients can be
absorbed by the body? Right Ans - water
To minimize nutrient loss, what is an ingredient that food production staff
must avoid adding when cooking green vegetables? Right Ans - Baking
soda
Fat-soluble vitamins do not need to be consumed as regularly as water-
soluble vitamins because fat-soluble vitamins are Right Ans - stored in the
human body
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