Texas Commission on Law Enforcement (TCOLE) Exam Questions with Verified Answers Already Passed
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Texas Commission on Law Enforcement
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Texas Commission On Law Enforcement
Texas Commission on Law Enforcement (TCOLE) Exam Questions with Verified Answers Already Passed
A. Interpersonal Skills - Answers Which of the telecommunicator core competencies encompasses emotional intelligence, customer service, and stress management?
a. Interpersonal Skills
b. Communicatio...
Texas Commission on Law Enforcement (TCOLE) Exam Questions with Verified Answers Already
Passed
A. Interpersonal Skills - Answers Which of the telecommunicator core competencies encompasses
emotional intelligence, customer service, and stress management?
a. Interpersonal Skills
b. Communication Skills
c. Professionalism
d. Geography
1701 - Answers The Commission may suspend a license for violating any provision of Texas Occupations
Code __________________.
C. Source of information concerning line of duty deaths - Answers Aside from memorializing those
officers who have fallen in the line of duty, what is the mission of the Texas Peace Officers Memorial?
a. Recruiting new peace officer candidates
b. Source of financial assistance for surviving families of fallen officers
c. Source of information concerning line of duty deaths
d. Memorializing fallen officers is the only mission
- Answers If evaluation documents measure employee behaviors as they are meant to be measured in
specific categories, these documents would be called __________________.
a. Fair
b. Reliable
c. Valid
d. Equal
D. Serving PSAP - Answers The PSAP to which a call would normally be routed is the
__________________.
a. Primary PSAP
b. Consolidated PSAP
c. Legacy PSAP
d. Serving PSAP
,A. Quality Assurance - Answers Actions that are taken to ensure standards and procedures are upheld in
order to deliver services that meet performance requirements are part of this performance standard
process.
a. Quality Assurance
b. Quality Control
c. Quality Improvement
d. Quality Promotion
C. Emergency - Answers An occurrence of damage resulting from an extraordinary natural or man-made
cause is a(n) __________________.
a. PSAP
b. Preventable Tragedy
c. Emergency
d. Unavoidable Incident
18 - Answers Under Section 217.1 Minimum Standards for Enrollment and Initial Licensure, what is the
age requirement for telecommunicators?
C. Quality Improvement - Answers A system for evaluating the current quality of the services provided is
part of this performance standard process.
a. Quality Assurance
b. Quality Control
c. Quality Improvement
d. Quality Promotion
A. Communication - Answers __________________ is the process of exchanging information using
symbols, signs, and behavior.
a. Communication
b. Telecommunication
c. Downloading
d. Commiserating
, - Answers An officer is convicted of a felony that is not related in any way to their office. What would be
the course of action for the Commission in regards to their licenses?
a. Suspension for 180 days
b. Suspension for 10 years
c. Suspension for 30 years
d. Immediate revocation
D. physician; psychologist - Answers An applicant seeking a license from the Commission must be
examined by a __________________ and a __________________.
a. psychic; physiologist
b. physiologist; physician
c. psychologist, psychic
d. physician; psychologist
Enrollment, Licensing, Appointment, and Separation - Answers The title of Chapter 217 of Title 37 Texas
Administrative Code is __________________.
A. Public Safety Answering Point - Answers A __________________ is responsible for receiving and
processing 9-1-1 calls according to specific operational policy.
a. Public Safety Answering Point
b. 9-1-1 Call Center
c. Telecommunicator
d. Dispatcher
C. Daily Observation Report - Answers Which of the following is a standardized evaluation guideline to
record observed performance to an established standard during training?
a. Daily Quality Inspection
b. Daily Inspection Report
c. Daily Observation Report
d. Daily Standard Observation
A. Officer deciding to leave their current agency - Answers Form F5 is filed with the Commission in which
of the following scenarios?
, a. Officer deciding to leave their current agency
b. Agency firing an officer for misconduct
c. Officer receiving an appointment
d. Officer filing for physical assessment
Enforcement - Answers The title of Chapter 223 of Title 37 Texas Administrative Code is
__________________.
120 - Answers Suspension of a license based on a Class A misdemeanor shall be at least
__________________ days.
180 - Answers The license of a person who fails to comply with legislative continuing education
requirements may be suspended up to __________________ days for second-time noncompliance?
B. trained; ethical - Answers The mission of TCOLE is to establish and enforce standards so the people of
Texas are served by highly __________________ and __________________ telecommunications
personnel.
a. reliable; valid
b. trained; ethical
c. efficient; effective
d. professional; ethical
Revoked - Answers The license of a licensee found to be non-compliant with continuing education
requirements could be __________________.
Continuing Education - Answers The title of Chapter 218 of Title 37 Texas Administrative Code is
__________________.
B. Communication Skills - Answers Which of the telecommunicator core competencies encompasses
verbal and written aspects?
a. Interpersonal Skills
b. Communication Skills
c. Professionalism
d. Geography
90 - Answers The license of a person who fails to comply with legislative continuing education
requirements may be suspended up to __________________ days for first-time noncompliance?
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