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NHA Medical Assistant Administrative Assisting Exam Questions and Correct Answers Already Passed

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NHA Medical Assistant Administrative Assisting Exam Questions and Correct Answers Already Passed Which of the following allows a patient to confirm or cancel an appointment remotely? Automated call routing Appointment cards Wave scheduling Advanced booking - Answers Automated call ...

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  • November 12, 2024
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  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • NHA Medical Assistant Administrative Assisting
  • NHA Medical Assistant Administrative Assisting
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NHA Medical Assistant Administrative Assisting Exam Questions and Correct Answers Already Passed



Which of the following allows a patient to confirm or cancel an appointment remotely?



Automated call routing



Appointment cards



Wave scheduling



Advanced booking - Answers Automated call routing

A medical assistant is helping a patient check out. Which of the following actions should the assistant
take?



Ask the patient for photo identification.



Review the patient's medical record.



Have the patient fill out a registration form.



Verify the patient's insurance policy. - Answers Review the patient's medical record.

In which of the following categories would a medical assistant find a wheelchair listed?



Consumable item



Expendable item

, Intangible item



Durable item - Answers Durable item

A medical assistant is performing claim submission for a medical office. Which of the following processes
involves the electronic auditing and sorting of claims?



Clearinghouse submission



Direct billing



Intelligent character recognition



Universal claim form - Answers Clearinghouse submission

Which of the following medical record content areas includes a patient's demographic data?



Objective



Assessment



Subjective



Plan - Answers Subjective

A medical assistant receives instructions from a primary care provider to refer a patient to a
dermatologist. Which of the following actions should the assistant take first?

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