Exam (elaborations)
Food and Beverage Management Exam Questions with Verified Answers
- Course
- Institution
Food and Beverage Management Exam Questions with Verified Answers
[Show more]
Content preview
Food and Beverage Management ExamQuestions with Verified Answers
When did Delmonico's in NYC offer the first printed menu? - Answer-1834
What did Delmonico's also originate? - Answer-the first chain restaurant
When did Ray Kroc (founder of McDonalds) create fast food items? - Answer-1955
What is the restuarant's share of the food dollar? - Answer-54.9%
What is driving the economy? - Answer-The restaurant industry
What is QSR? - Answer-quick service restaurant
What is some qualities of QSR? - Answer-limited menu
efficiency: online & in person
common brand affiliation
technology infusion
What are some qualities of fast casual? - Answer-quality of ingredients
more amenities
larger menu/options
technology infusion
What are some qualities of casual/midscale? - Answer-broadest possible audience
brand loyalty
a tie between the customer and the theme
more emphasis on service and food
What are some qualities of fine dining? - Answer-a sophisticated dining experience
highest food quality
exceptional service
hedonism - Answer-the pursuit of pleasure (noun)
what is the % of customer who would go into a restaurant if they ad a loyalty program? -
Answer-83%
QPE - Answer-quality of physical environment
FQ - Answer-food quality
, SQ - Answer-service quality
Create and design menu - Answer-EC & GM
Menu performance and engineering - Answer-GM
Hires and trains back of house staff - Answer-EC
Purchasing for the Kitchen - Answer-EC
food and beverage cost control - Answer-GM
Sets presentation, safety, and sanitation standards - Answer-EC
Marketing and promotion activities - Answer-GM
Keep track of all food and beverage sales - Answer-GM
In touch w/ suppliers, contractors, and insurance, etc. - Answer-GM
What is the Net Profit equation - Answer-sales - expenses = net profit
Restaurant Management priorities - Answer-not always about offering a quality product
keeping costs within operating budget
maintaining food and beverage quality (think about the core product)
What is the percentage of customers who look at the menu before going? - Answer-
93%
What is the percentage of customers perform local searches without a specific place in
mind? - Answer-49%
Why is the menu important? - Answer-Operation
- determines the products, equipment, staff, supply, etc.
- avoid operating issues that will affect guests, employees, etc.
Marketing
- Business card, primary sales tool, most important in marketing
- attract and retain guests
- Help guests understand, anticipate, and appreciate you food before the meal is served
Financial Returns:
- determine profitability
- cost control
Writing a menu - Answer-- costs of goods sold and budget
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
78252 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now