Exam (elaborations)
Walmart Interview Questions and Answers 2024
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Exam of 5 pages for the course Walmart at Walmart (Walmart Interview)
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Walmart InterviewTell me about a time when you went an extra mile for a customer/ Name a time when
you provided great customer service - answer-customer came in looking for a specific
ornament she saw at another kohl's
-said she didn't remember what brand or the price or anything besides how it looked like
a wedding ring
-had to look at all the ornaments
-went on the lols website
-type the sku to the bluebird and see if we had it and what other stores had it
-other stores placed on hold
Why do you want to work at our company/ how do you feel being a part of this
company/ why do you want to work as a stocker - answer-shopped at big lots since I
was a kid and I love this place and have positive experiences here
-would love to work at a company I have a positive experience with
-I could bring in my previous experience as well as learn new things to create a positive
experience into your customers and associate
-mirror my positive experience with this company into other customer
Are you effecient with your time/ Describe a time when you had a limited amount of time
to do somethi. how did you get it done - answer-kohl's worked Black Friday from like 11
pm all the way to morning
-juggle all the different customers asking you questions while cleaning up your
department and making sure it's organized so customers can find what their looking for
Do you work better individually or in a team environment/ Do you work well on a team
describe a time good team work individual work - answer-work well and efficiently in
both individually and teams
-Kohl's you have to work with the other people in your departments as well as people in
other departments and help each other out and cover each other lunches and breaks
things like that
Describe a time when you had to deal with a difficult costumer - answer-worked in shoe
department
-customer came in looking for a particular shoe for her daughter
-told her we don't carry that model in store
-threw a big fit about how I'm a useless employee and wanted to talk to my manager
blah blah blah stuff like that
, -remain calm and professional and tell her that I am sorry but there's nothing I could do
since kohl's doesn't carry that model.
-Google stores near me where that model is carried
-she ended up going to another location
How do you communicate ideas with others - answer-keep it clear and simple as
possible
-let audience ask questions
What was your most challenging occurrence at work and how did you overcome it -
answer-customer show for her daughter
Are you looking for a job or a career - answerjob
What are your greatest weaknesses - answer-strength and weakness defiantly go hand
in hand
-strength would have to be time management and organization skills
-weakness perfectionist
-easy to get angry when something is not up to my standard
-focus to much on being perfect they it takes away time from other tasks
-but definitely learn to control it and think nows not the time to be perfect it's time to
move on to next task
What are your greatest strenghts - answer-time management and organization
Do you work well under pressure - answer-do work well under pressure
-have experience working under pressure
-working Black Friday, Christmas
-a lot of the times I was the only person in my department so had to juggle all customers
asking questions about that department while doing my assigned tasks
what do you know about our company - answer-value hard work team work
-commitment
-passion
-dedication
Tell me about yourself - answer-name is Alejandro Aceves Hernandez
-student studying business administration
-got my associates degree from Sierra college in December and will be attending csu
Long Beach this fall to pursue my bachelors degree
-have previous retail experience kohl's as well as volunteering in local thrift store and
library
are you a dependable person - answer-in my last job I never once was late nor did I
ever miss a day
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