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Orgb 300 Drexel Question and answers already passed Orgb 300 Drexel Organizational Behavior - correct answer A field of study devoted to understanding, explaining, and imporiving the attitudes and behaviors of individuals and groups in organizations 3 major areas of Organizational Behavior...

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  • November 11, 2024
  • 8
  • 2024/2025
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  • Questions & answers

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Orgb 300 Drexel
Organizational Behavior - correct answer ✔A field of study devoted to understanding,
explaining, and imporiving the attitudes and behaviors of individuals and groups in
organizations

3 major areas of Organizational Behavior - correct answer ✔1) Individual Behavior
2) Group Behavior
3) Organizational Aspects

Theories and Concepts of Organizational Business derived from: - correct answer ✔1)
Industrial and Organizational psychology
2) Social psychology
3) Sociology
4) Anthropology
5) Economics

Organizational Business includes: - correct answer ✔Leadership, Diversity, Team
performance, Power/Influence/politics, job design, work motivation, communication,
Ethics and Social responsibility, Organizational Structure, Performance Management
and reward, Decision Making, Conflict and negotiation, Organizational Culture

Two Primary outcomes of ORGB - correct answer ✔Job performance and
Organizational Commitment

Job Performance - correct answer ✔value of the set of employee behaviors that
contribute, either positively or negatively, to organizational goal accomplishment.

Organizational Commitment - correct answer ✔Desire on the part of the employee to
remain a member of the organization

Task Performance - correct answer ✔Behaviors involved in the transformation of
resources into goods or services

routine tasks - correct answer ✔Responses to demands that occur in a predictable
way

Adaptive tasks - correct answer ✔Responses to demands that are unpredictable

Job Analysis Steps - correct answer ✔1) a list of all activities involved in a job
2) Activities are rated according to things like importance and frequency
3) Activities that are rated highly are retained and used to define task performance

, Citizenship Behavior - correct answer ✔Voluntary activities that may or may not be
rewarded but contribute to the organization by improving the quality of the work settings

Organizational Citizenship Behavior - correct answer ✔Voice, Civic Virtue, Boosterism

Interpersonal Citizenship Behavior - correct answer ✔Helping, Courtesy,
sportsmanship

Counterproductive Behavior - correct answer ✔intentionally hinder organizational goal
accomplishment. People who engage in one form of CPB usually engage in others.

Organizational Counterproductive Behavior - correct answer ✔"Production Deviance"
i.e. Wasting resources/substance abuse
"Property Deviance" i.e. Sabotage/theft

Interpersonal counterproductive behavior - correct answer ✔"Political Deviance" i.e.
Gossiping/incivility
"Personal Aggression" i.e. Harassment/Abuse

Organizational Commitment - correct answer ✔Influences whether an employee stays
a member of the organization (retained) or leaves to pursue another job (turnover). Low
commitment usually leads to CPB

Affective commitment - correct answer ✔Desire to remain due to an emotional
attachment to the organization

Continuance Commitment - correct answer ✔Stay with the company because of an
awareness of the costs associated with leaving it

Normative Commitment - correct answer ✔remain because of a feeling of obligation

Withdrawal behaviors - correct answer ✔Psychological withdrawal- gives a mental
escape from work (daydreaming)
Physical withdrawal- gives a physical escape from work (tardiness, absenteeism)

4 types of employees - correct answer ✔Stars- High task performance, High org.
commitment
Citizens- Low task Performance, High org. commitment
Lone Wolves- High task performance, Low org. commitment
Apathetics- Low task performance, Low org. commitment

Stars likely to engage in ______ - correct answer ✔Voice

Citizens likely to engage in _______ - correct answer ✔Loyalty

Lone Wolves likely to engage in _______ - correct answer ✔Exit (leave the company)

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