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SNCOA Test#2 Study Guide Solutions Updated
DDR - ANSWER✔✔-Helps teach airman their jobs
Happens early on in career
DDR: Direction, discipline recognition, the foundation of P2 the foundation of early career helps teach
Airmen who their jobs
Profession of arms - ANSWER✔✔-Three dimensions :physical intellectual moral
Progressive professionalism P2 - ANSWER✔✔-Rating yourself on a continuum less professional two more
professional, how you dress carry yourself attitude interaction
Comprehensive airman fitness - ANSWER✔✔-Resiliency , well-being health, improve resiliency develop
life skills reduce self-defeating behaviors enhance physical fitness
Total force fitness - ANSWER✔✔-Individual, family, organization enables you to sustain optimal well-
being and performance under all conditions
Domains of fitness (4) - ANSWER✔✔-Mental, physical, social, spiritual
Ethical relativism - ANSWER✔✔-Definition of right or wrong, depends on the view of the individual
culture history, nothing is objectively right or wrong
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Ethical leadership - ANSWER✔✔-Combines ethical decision making and ethical behavior, Occurs in
individuals and organizations
Ethical dilemma - ANSWER✔✔-Situations where one is forced to choose between two alternatives both
can be on favorable or less right
Morals - ANSWER✔✔-Values that we attribute to a system of believes, help us define right from wrong
generally come from a higher being or authority. <ex, religious believes >
Values - ANSWER✔✔-ValuesCore believes we hold regarding what is fair for what we believe to be of
worth
Competing values - ANSWER✔✔-When your personal values conflict With those of an institution,
subordinance or peers
Ethical traps (4 types) - ANSWER✔✔-Confusion or uncertainty about what action to take in a situation.
Examples include ethical relativism, loyalty syndrome, wary over image, drive for success
Ethical relativism - ANSWER✔✔-Weather in action is right or wrong depends on the moral norm of the
society, When decisions are made based on personal values or beliefs of right or wrong rather than
military rules regulations or codes of conduc (ethical trap )
Loyalty syndrome - ANSWER✔✔-Making decisions based on respect or loyalty to an individual unit or
organization , rather than using military rules regulations or codes of conduct (ethical trap)
Worry over image - ANSWER✔✔-Making decisions based on how they will impact your reputation for
image (ethical trap)
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Drive for success - ANSWER✔✔-Making a decision based on "win at all cost" attitude rather than military
rules regulations or code of conduct, "all about me way of leading" ( ethical trap)
"Toners" ethical principles (3) OPRD - ANSWER✔✔-Owning, ordering, ougting
Principal, purpose, people
Rules, results, reality
Discern, declare, do
Ethical decision making (5 steps - ANSWER✔✔-1. Interpret the situation
2. Analyze the situation
3. Identify ethical traps
4. consider possible COAS
5. Decide most ethical COA
Change management - ANSWER✔✔-how you handled change and how you lead your organization
through change
Change agent - ANSWER✔✔-Individual test with implementing the change
Elements of adaptability (3) - ANSWER✔✔-Cognitive, emotional, dispositional
Cognitive flexibility - ANSWER✔✔-Incorporating different thinking strategies, keeping multiple scenarios
in mind so that you can adjust to changing situations having a plan a B or C if needed.
Emotional flexibility - ANSWER✔✔-Ability to change how you deal with your and others' emotions,
maintaining balance (seeking your mentors advice)
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Dispositional flexibility - ANSWER✔✔-Optimism grounded in realism, seeing the positive but being
realistic and honest (mentoring)
Kubler - Ross: reactions to change model (5) stages - ANSWER✔✔-Denile, anger, bargaining, depression,
acceptance (People can cycle through or regress)
Claes- Jansen: reaction to change model - ANSWER✔✔-Tool for visualizing how people experience
change, perceptions feelings, aspirations, triggered by External change
Consists of the following phases; contentment, denial, confusion, renewal
Resistance (2) types - ANSWER✔✔-Active resistance; finding fault, ridiculing, appealing to fear,
manipulating (In your face )
Passive resistance; includes agreeing verbally but not following through, framing ignorance and
withholding information
example of globalization as a pressure for a change - ANSWER✔✔-Increased competition for quality
work forces; communication problems due to water differences in workforce skills, attitudes and needs;
challenges in building cohesion and common purpose because of organizational differences
Globalization ( pressure to change ) - ANSWER✔✔-Process of interaction & integration among the
people companies, governments of different nations usually driven by international trade & investments,
aided by information technology
Pressures for change (5) - ANSWER✔✔-Internal environment (w/i ORG )
external environment, (outside ORG)
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