BUSMHR 3200 Exam 1 OSU Inks Study
Guide.
Individual
Team
Organization - answerThree Basic Levels within the organization
Derailers - answer-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations M...
Organization - answer✔Three Basic Levels within the organization
Derailers - answer✔-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement - answer✔proposed that better human relations could increase
worker productivity
McGregor's Theory X - answer✔assumes people dislike work, lack ambition, act irresponsibly,
and prefer to be led
Mcgregor's Theory y - answer✔The assumption that employees are creative, enjoy work, seek
responsibility, and can exercise self-direction
Strategic Management Overview - answer✔Critical to success, addresses competitive
challenges faced by org, plan for integrating goals, tactics and acionals, has two major forms
below
Strategy Formulation - answer✔Designing/developing a strategy
Promote social system stability
Promote understanding of the organization
Espoused Values - answer✔The values that the organization states that it believes in (e.g., in
mission statements, presentations, etc.)—the "desired".
Enacted Values - answer✔The values that organization members perceive to be valued by the
organization—the "reality".
Ways to Assess Culture - answer✔Innovation and Risk taking,
attention to detail,
outcome orientation,
people orientation,
team orientation,
aggressiveness,
stability
Ways to change and influence culture - answer✔Formal statement,
design of physical work space, slogans, language etc,
Criteria for rewards recognition advancement,
stories and behavioral events,
activitiy metrics
Socialization tactics - answer✔Collective vs Individual
Formal vs Informal
Sequential vs Random
Fixed vs Variable
Serial vs Disjunctive
Investiture vs Divestiture
Ethnocentrism - answer✔Belief in the superiority of one's nation or ethnic group.
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