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DMCP Study Guide Solutions
Updated 2024
DMC Competencies - ANSWER✔✔-DMC Business, Client, Sales, Operations
Accepted Practices Exchange Initiative (APEX) - ANSWER✔✔-An initiative of the
meetings, conventions and exhibitions industry managed by the CIC. APEX develops
and manages the implementation of accepted practices (voluntary standards) for the
industry.
Accredited Destination Management Company (ADMC) - ANSWER✔✔-An
accreditation offered by the Association of Destination Management Executives
International that is based on a set of high standards that demonstrate advanced
knowledge and experience essential to the practice of destination management.
Act of God - ANSWER✔✔-An extraordinary natural event such as extreme weather,
flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be
reasonably foreseen or prevented over which a contracting party has no reasonable
control, making performance of the contract illegal, impracticable or impossible, thus
the parties have no legal responsibility to continue performance of the contract.
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Additional Insured - ANSWER✔✔-An individual or organization listed as covered by a
primary insurance agreement.
Administrative Staff - ANSWER✔✔-The person responsible for the timely and accurate
production of client proposals and contracts, word processing, as well as information
and database management.
Advertising - ANSWER✔✔-Information about an event that the organizer pays to have
printed or announced in various forms of media (for example: press, TV, radio, cinema,
outdoor).
Agreement for Services - ANSWER✔✔-A formal document outlining proposed services,
space or products which becomes binding upon signature by authorized
representatives of both parties. Same as a contract.
Ambient Light - ANSWER✔✔-Level of illumination from natural lighting sources
already existing in an environment.
Amenity - ANSWER✔✔-An onsite gift given to attendees during a meeting or incentive
trip.
American Service - ANSWER✔✔-Food is plated in the kitchen and placed before the
guest. Side dishes are used for bread and butter and salad. Food is served from the left,
beverages from the right, and all items are removed from the right. This is generally the
service used for banquets.
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American Society of Composers, Authors and Publishers (ASCAP) - ANSWER✔✔-A
membership organization that represents individuals who hold the copyrights to music
written in the US and grants licensing agreements for the performance of that music.
Americans with Disabilities Act (ADA) - ANSWER✔✔-U.S. legislation passed in 1990
requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments
meeting minimum standards to make their facilities accessible to individuals with
physical disabilities. Access also covers transportation.
Amplifier (Amp) - ANSWER✔✔-A device that increases the voltage and/or power level
of signals fed through it enabling sound to be intensified.
Antivirus Software - ANSWER✔✔-Used to prevent, detect and remove malware,
including computer viruses, worms and Trojan horses. Such programs may also
prevent and remove adware, spyware and other forms of malware.
Application Software - ANSWER✔✔-Allows end users to accomplish one or more
specific tasks, not directly computer development related. Typical applications to
include word processing, spreadsheets, databases, image editing, and
telecommunications (for example the Internet and everything that flows on nit).
Applied Ethics - ANSWER✔✔-The field of ethics that deals with ethical questions in
many fields such as medical, technical, legal and business ethics.
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Assistant Chief / Lead Dispatcher - ANSWER✔✔-The onsite staff member second in
command of the transportation system. Assists the lead dispatcher and fills in when the
lead dispatcher is not onsite. Normally the assistant lead dispatcher is assigned to the
command center.
Association of Destination Management Executives International (ADMEI) -
ANSWER✔✔-A North-American based non-profit, non-partisan, trade association
dedicated to increasing the professionalism and effectiveness of destination
management through education, promotion of ethical practices and availability of
information to the meetings, convention and incentive travel industries, as well as the
general public.
Attraction - ANSWER✔✔-A natural or man-made facility, location or activity that offers
items of specific interest.
Attrition - ANSWER✔✔-The difference between the actual number of sleeping rooms
picked-up (or food-and-beverage covers or revenue projections) and the number or
formulas agreed to in the terms of the facility's contract. Usually there is an allowable
shortfall before damages are assessed.
Audiovisual (A/V) - ANSWER✔✔-Equipment, materials and teaching aids used in
sound and visual presentations, such as television monitors, video, sound equipment,
etc.
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