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SCM 300 Exam 2 ASU Davila With100% Correct And Verified Answers
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SCM 300 Exam 2 ASU Davila With100% Correct And Verified Answers
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SCM 300 Exam 2 ASU Davila With100%Correct And Verified Answers
Brick-and-Mortar Business - Correct Answer-a
business that operates in a physical store without
an internet presence
Online or E-tailing - Correct Answer-All products
and services are sold to customers through an
online website. Example: Amazon.com
Brick and Clicks - Correct Answer-Companies that
use both a physical store and the Web to sell their
products and services.
Clicks and Calls - Correct Answer-In addition to
taking orders via the company website, some
companies will also offer sales via the phone.
Examples: Lands' End and L.L. Bean
Omni-channel retailing - Correct Answer-Retailers
that are fully committed to engaging customers via
catalogs, phone calls, websites, email, internet
chatrooms, social media sites or mobile apps, and
of course also in stores.
Retail sources of supply - Correct Answer-
manufacturers, wholesalers, drop shippers
drop shippers - Correct Answer-An organization
that ties manufactures and/or wholesalers directly
to consumers. They never posses the product, they
just take orders to fulfill by another party.
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,Chargebacks - Correct Answer-effectively penalties
charged by retail organizations to their
suppliers/vendors for any number of minor and
major supply chain offenses
Collaborative Planning, Forecasting, and
Replenishment (CPFR) - Correct Answer-A
formalized effort by supply chain partners to share
data and collectively develop forecast in an attempt
to reduce supply chain cost through better
planning
vendor-managed inventory (VMI) - Correct Answer-
An arrangement where retailers allow vendors to
monitor in-store inventories, initiate
orders/shipments to the store when inventories are
low, and also bring the items into the store and
onto the shelf.
Last Mile - Correct Answer-the portion of the
supply chain between the final inventory holding
facility and the end consumer
Prototype Stores - Correct Answer-A series of stores
that have common design, construction and layout.
Standardized plans that will work across many
stores for chain retailers.
Rationalized Retailing - Correct Answer-This retail
strategy has retail chains develop rigid control
structures to develop and manage processes such
that all the retail outlets are managed in the same
way. An employee would easily be able to work at
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, almost any store since everything is done the same
way.
Planogram - Correct Answer-A map of where every
product goes on a retail store shelf.
Customers cost for waiting lines - Correct Answer-
Time
Company cost for waiting line - Correct Answer-
Money paid to maintain the line (employees)
Waiting line Input Source - Correct Answer-The population of people that
might want service
Waiting Line - Correct Answer-The area in which customers wait for
service
Waiting line Service Facility - Correct Answer-The area in which
customers actually receive service
Infinite population of customers - Correct Answer-The number of
possible customers that may come into the store is very high (or
unlimited). When a customer enters the system, the odds of another
entering the system are not impacted in any significant manner.
Finite Population of Customers - Correct Answer-number of
customers is limited
Balking - Correct Answer-When a potential customer sees the line,
but never joins the line because they think it looks too long and/or
too slow.
Reneging - Correct Answer-When a customer joins the line, gets
frustrated and leaves the line
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