NCCAP Exam Study Guide Questions with
Latest Update
Resident Council - Answer-A group of residents who meet to discuss concerns and
ideas within the community where they live.
Activity - Answer-A recreational pursuit or interest, something that is done for
entertainment, fun or exercise. Anything that a person does that is not medical
treatment.
Certification - Answer-Documentation that a person has reached a certain level of
achievement in a certain area of study
Leisure - Answer-Non-work
Advocacy - Answer-Support of a specific cause, working on behalf of a cause to create
a positive change
Recreation - Answer-Leisure activity - done for enjoyment
Interpretive Guidelines - Answer-Guidelines that define and clarify laws & regulations
Professionalism - Answer-Exhibiting appropriate behavior, skill, competence and good
character based upon profession's standards, code of ethics & regulations.
Accountability - Answer-Act of taking responsibility
Professional Organization - Answer-A group of people joined in common interest to
support their profession
Departmentalization - Answer-Structuring an organization, breaking down into
departments
Protesting - Answer-Expressing an objection to something - often done publicly in an
organized group
Profession - Answer-An occupation that usually requires training and formal qualification
Survey Process - Answer-Researching by examining something
Responsibility - Answer-Accountability
Ethics - Answer-Moral principals that govern a person or group
, CCRC - Answer-Continuing Care Retirement Communities
Activism - Answer-Vigorously championing a cause to bring about social or political
change often with direct action such as protesting
NCCAP - Answer-National Certification Council for Activity Professionals
Deficiency - Answer-Lacking in something
Continuum of Care - Answer-A system of guiding & tracking patients over time and
through an array of health services and levels of care
Organization - Answer-An organized group of people with a specific purpose
Chain of Command - Answer-The order or hierarchy of an organization designating who
is in charge of whom
Organizational Chart - Answer-A graphic representation of groups or departments within
an organization or company - shows formal structure & hierarchy
Tag Number (F Tag) - Answer-Specific sections of state and federal regulations for
nursing facilities
Ombudsman - Answer-An appointed advocate that helps/represents people deal with
issues and mistreatment.
Validity - Answer-Having factual soundness
Reliability - Answer-Having trustworthiness
Plan of Correction - Answer-A plan outlining how a nursing facility will correct a
deficiency
Organizational Culture - Answer-A system of shared values and beliefs within an
organization
OSHA - Answer-Occupational Safety & Health Administration
Authority - Answer-The power or right to give orders & make decisions
MSDS - Answer-Material Safety Data Sheet
CMS - Answer-Centers for Medicare & Medicaid Services
SNF - Answer-Skilled Nursing Facility
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