NCCAP Exam Questions with Complete
Answers
Responsibility - Answer-eing duty
Protocols - Answer-A proper, acceptable & specific guidelines to complete certain tasks.
Program design - Answer-How the program is organized-focused on the needs,
interests, abilities & desires of the population.
Standards of Practice - Answer-Guidelines for practice
Policy & Procedure - Answer-Written statements & guides for the department.
Program Evaluation - Answer-To judge & determine if the program is meeting the needs
of the population.
Volunteer - Answer-One who freely makes him/herself available to assist in
programming or 1:1 support to the residents/clients.
Volunteer Recruitment - Answer-Methods to seek out volunteers.
*General (seeking any interested parties)
*Targeted (seeking specific people to assist with specific tasks)
Volunteer recognition - Answer-Means to recognize volunteers for their time dedicated
to the facility.
*Can happen daily with a simple thank you or formally with luncheons, pins & awards.
Sensory stimulation - Answer-Using sensory cues to stimulate the senses in a logical &
sensitive manner to generate some sort of emotional response.
Validation Therapy - Answer-Founded by Naomi Feil-focuses accepting the resident
where they are & joining their world.
Resident Directed Care - Answer-The model of care which encourages the elder to
make decisions about services and care provided and more importantly that staff honor
the elder's wishes.
Culture Change - Answer-An ongoing transformation within LTC communities which is
based on person directed values that restore control to the elder.
*Models include the Eden Alternative and the Greenhouse Model
, Fluid Intelligence - Answer-Capacity to learn new ways of solving problems like
reasoning skills and problem solving skills.
Age Norms - Answer-Informal standards defining appropriate age and behavior for
certain life event.
Age Grades - Answer-Permanent age categories in a society through which people
pass during the course of a lifetime.
Palliative Care - Answer-Care provided to those suffering from chronic & serious illness.
*It has NO time frame.
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