VIVINT STUDY GUIDE FINAL EXAM WITH
QUESTIONS AND DETAILED ANSWERS
GRADED A+ |100% PASS!!! | 2024 UPDATE
In techGenie, which tab do you use to create a transfer
po another Pro? - correct answer > New Transfer
Are we allowed to install a doorbell camera on a
commercial account? - correct answer > Yes. You must
install the 24 hour video surveillance sticker in visible
location. No additional approval required.
What must you do when terminating CAT5 wire? -
correct answer > All of the above
What should you do when returning bad / faulty
equipment RMA? - correct answer > Wrong: ensure it is
,bad and try install on two different accounts & transfer
it to your manager.
Other 3 answers poss correct
Where in TechGenie Can you view the work orders
assigned to you? - correct answer > Schedule
When programming sensors into the Smart Hub, which
option do you select for dialer delay? - correct answer >
Disable
When reconciling, it is not necessary to count every part
on hand, just the part you've used in the past week. -
correct answer > False
It's best to contact account creation to deploy equipment
to a customer account. The task list in TechGenie should
be used as a backup. - correct answer > False
Which method can be used to add the Ping camera to
the Smart Hub? - correct answer > WPS, NFC, WPS
, The Panic feature of the SKEY1 is triggered by holding
down the asterisk Star key? - correct answer > False
What is the RoR right of recession? - correct answer >
The timeframe in which the customer is allowed to send
in a written notice of cancellation and be let out of their
contract without penalty
In this order in which terminal do you install these wires
on the element thermostat: Y1 R G W2 C? - correct
answer > Y Rh G W C
When programming a PIR2, which Loop Number must
you use? - correct answer > Unk, poss: 1 (answer not 2)
In TechGenie What can be done from the panel
management tab? - correct answer > Either: Unregister
panel or program Wireless zones (it is not process
upgrades or deploy equipment from inventory)
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