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Exam (elaborations)

Marketing Management Exam 2 Questions and Answers (100% Pass)

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  • Course
  • MRT
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  • MRT

Brand Ambassadors via Word of Mouth influence and bu marketing by enlisting or creating opinion leaderszz Consumer Behavior cultural, social, personal, psychological Cultural consumer behavior culture, subculture, social class social consumer behavior groups, social networks, family, a...

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  • November 7, 2024
  • 28
  • 2024/2025
  • Exam (elaborations)
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1|Page | © copyright 2024/2025 | Grade A+




Marketing Management Exam 2
Questions and Answers (100%
Pass)
Brand Ambassadors


✓ via Word of Mouth influence and bu marketing by enlisting or creating

opinion leaderszz




Consumer Behavior


✓ cultural, social, personal, psychological




Cultural consumer behavior


✓ culture, subculture, social class




social consumer behavior


✓ groups, social networks, family, and social roles and status




personal consumer behavior




Master01 | November, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ occupation, age and life-cycle stage (Nielsen Prizm), economic

situation, personality and self-concept, lifestyle/psychographics

(measures consumer's major AIO dimensions - activities, interests, and

opinions)




psychological consumer behavior


✓ motivation, perception, learning, beliefs and attitudes




belief


✓ descriptive thought that a person holds about something, based on

real knowledge, opinion or faith (may or may not carry emotional

charge)




attitude


✓ person's consistently favorable or unfavorable evaluations, feelings and

tendencies toward an object or idea (difficult to change)




types of buying decision behavior (short essay)


✓ complex, dissonance-reducing, habitual, variety-seeking




complex buying behavior


Master01 | November, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ in situations characterized by high consumer involvement in a

purchase and significant perceived differences among brands (car

purchases)




dissonance-reducing buying behavior


✓ in situations characterized by high involvement but few perceived

differences among brands (carpet purchase)




habitual buying behavior


✓ low consumer involvement and few significant perceived brand

differences (groceries)




variety-seeking buying behavior


✓ low consumer involvement but significant perceived brand differences

(brand switching due to sake of variety not dissatisfaction)




Buyer decision process







market-targeting strategies




Master01 | November, 2024/2025 | Latest update

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