Cintas SSR Certification: Cross selling
Exam Questions and Answers
What are the main division of Cintas? - Answers -Rental, First Aid and Safety, Fire, and
tile/carpet
What are the benefits to customers to use additional divisions? - Answers -Supplier
consolidation, ease of use, best in class products and services.
What is the benefit to you to add additional divisions? - Answers -You increase value to
your customer, insulate yourself from the competition, earn more commission.
How would you turn in a lead for another division? - Answers -Lead share app.
What do you earn for a sales lead? - Answers -FAS greater of $30 or 10% of initial
invoice $500 max
Fire greater of $30 or 10% of initial invoice $500 max
T&C 8% of initial invoice $500 max
Rental 1X the average weekly volume $500 max
What are some of the products and services provided by FAS? - Answers -First aid
supplies, safety and PPE supplies, AED and emergency kits, Compliance training
(CPR, 1st aid, AED, forklift, fire extinguishers, GHS/Hazcom)
What products and services are provided by Fire? - Answers -Emergency and exit lights
inspections, fire extinguisher inspection and training, fire alarm panels, fire alarm
monitoring, sprinkler testing, kitchen suppression, alarm monitoring.
What are some products provided by T&C? - Answers -Commercial carpet cleaning, tile
and grout cleaning, stone floor and cement cleaning, VTC refinishing and HVAC, PTAC
and VTC cleaning.
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