UNR CHS 310 FINAL EXAM
ePatient - Answer- Internet savvy person who meet their own health needs using communication technology (usually young, well educated, & rich with information)
Three spheres - Answer- powerful influence on way we communicate w/ others: personal, technical, & public
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UNR CHS 310 FINAL EXAM
ePatient - Answer- Internet savvy person who meet their own health needs using
communication technology (usually young, well educated, & rich with information)
Three spheres - Answer- powerful influence on way we communicate w/ others:
personal, technical, & public
Personal sphere - Answer- communication btwn small # of ppl that is usually not
made part of public record
ex: conversation btwn friends or acquaintances, texts, or emails)
technical sphere - Answer- governed by strict rules, such as agreed-upon standards
for what constitutes evidence and causality
ex: debate btwn scientists or trial attorneys
public sphere - Answer- conversation, argument, debate, or questioning about issues
that concern ppl @ community or global level
involves diversity of perspectives in a discursive climate that invites participation
social network theory - Answer- proposes that we experience strong ties with people
whose social networks overlap ours a great deal and weak ties with people whose
social networks do not overlap much with our own
strength of weak ties - Answer- - help us avoid an isolated & insular perspective on
world
- learn new ideas
- exposed to opportunities beyond our current circumstance
-experience flexibility of being different from expectations of our close friends
- can be sources of support when our close friends feel as overwhelmed as we do
- information sufficiency
information sufficiency threshold - Answer- the amount of information a person
needs in order to feel capable of coping with and understanding a threatening issue
disadvantages of eHealth - Answer- - unreliable info
- conflicting info
- overwhelming amounts of info
- digital divide
red flag claims about health frequently found online - Answer- -no author or sponsor
if source is given not well known
- sponsors selling product rather than offer free info
- dated information
references missing or do not seem legit
, - "actual" satisfied customers
- anything w/ "secret formulas", "miraculous cures", "treating all forms of cancer",
"cancer disappears" & "nontoxic"
Telehealth vs telemedicine - Answer- Some distinguish telemedicine from telehealth
with the former restricted to service delivery by physicians only, and the latter
signifying services provided by health professionals in general, including nurses,
pharmacists, and others
integrated health systems - Answer- offer a spectrum of health services that may
include hospitals, outpatient surgery centers, doctors' offices, fitness centers, nursing
homes, rehabilitation centers, hospices, and more
mandates fro healthcare administrators - Answer- - enhancing health care
experience
- improving community health
- controlling costs
theory of personal causation - Answer- Proposes that people naturally resist being
treated as pawns who are required to relinquish control and blindly follow orders, but
people typically respond enthusiastically and with dedication when they are treated
as origins (active participants in designing and carrying out worthwhile tasks)
motivation-hygiene theory - Answer- suggests that a different set of factors engender
satisfaction versus dissatisfaction
commitment-trust theory of relationships - Answer- proposes that people make
relatively enduring judgements between alternatives based on trust, shared values,
loyalty, and commitment
corporate identity - Answer- what makes an organization recognizable in comparison
to others
image - Answer- overall but sometimes fleeting feeling about a company based on
its "personality"
reputation - Answer- long-term assessment by range of constituencies about
"character, conscience, and credibility"
principles of crisis and emergency risk communication (CERC) - Answer- 1. be first
2. be right
3. be credible
4. express empathy
5. promote action
6. show respect
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