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Study guide final exam vivint security

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Study guide final exam vivint security When returning bad faulty equipment discard the original packaging before shipping - ANS False Which mobile app can be used to measure the signal strength of Wi-Fi networks - ANS Airport Utility Transfer POs must be received in person and accounted...

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  • November 7, 2024
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  • 2024/2025
  • Exam (elaborations)
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  • Study gude finl exm vivint security When return
  • Study gude finl exm vivint security When return
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Study guide final exam vivint security




When returning bad faulty equipment
discard the original packaging before
shipping - ANS ✔✔✔False


Which mobile app can be used to measure
the signal strength of Wi-Fi networks -
ANS ✔✔✔Airport Utility


Transfer POs must be received in person
and accounted for in Tech Genie prior to
using the equipment - ANS ✔✔✔True


Can the panel duress code be changed -
ANS ✔✔✔Yes, you can show the customer

,how to change it, however, you are NOT
allowed to do it for them


What kind of wire is required to power the
Smart Hub - ANS ✔✔✔18/2


If home damage occur, what steps should
you take: - ANS ✔✔✔-Prevent further
damage shut off water shut off breaker
Etc
-contact your manager who will file a
home damage claim
-apologize to customer clean up and
explained that Vivint will contact them to
resolve


What is the NOC notice of cancellation -
ANS ✔✔✔The written document that must

, be submitted in order for the customer to
be let out of their contract


When using a poe/plc device how do you
add the camera to the panel - ANS ✔✔✔In
the camera menu, select Add Camera,
select Ethernet, select camera/MAC
address


When testing the existing thermostat
HVAC there was a 20 or 30 second delay
before the heat came from the vets. What
is this indicate? - ANS ✔✔✔Gas Furnace


Where can you find policy and procedure
on the financing application part of the
install? - ANS ✔✔✔Installs SOP on
ProSource

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