MG101 Quiz 1 Questions with All Correct Answers
How OB differs from social sciences. - Answer- Builds on them but is different because:
1. Integrate knowledge of all and does not focus on one in particular.
2. Goal is not to understand human behavior but to improve performance of organization...
MG101 Quiz 1 Questions with All
Correct Answers
How OB differs from social sciences. - Answer- Builds on them but is different because:
1. Integrate knowledge of all and does not focus on one in particular.
2. Goal is not to understand human behavior but to improve performance of
organizations.
Human capital - Answer- Sum of skills, knowledge, and general attributes of the people
in an organization. Skills, knowledge, and capabilities of managers and associates for
learning, communicating, motivating, building trust, and effectively working on teams.
Competitive advantage - Answer- an advantage enjoyed by an organization that can
perform some aspect of its work better than competitors can or in a way that
competitors cannot duplicate, such that it offers products/services that are more
valuable to customers.
Three aspects of human capital - Answer- 1. Value - extent to which individuals are
capable of producing work that supports an organization's strategy for competing in the
market place.
2. Rareness - extent to which skills and talents of an organization's people are unique to
the industry.
3. Imitability - extent to which the skills and talents of an organization's people can be
copied by another organization.
Emotional Intelligence - Answer- Provides leadership that encourages and nurtures
positive emotions.
Characteristics of someone: self-awareness, good social skills, display empathy,
motivated, regulate own behavior.
High involvement management - Answer- Carefully selecting and training associates
and giving them significant decision making power, information, and incentive
compensation.
Dimensions of HIM - Answer- 1. Selective Hiring - using many different methods to
reach possible employees, make sure they fit the culture. Advertising, word of mouth,
etc....
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