Exam (elaborations)
NALP Exam Questions and Answers Graded A+
- Course
- Institution
Exam of 4 pages for the course NALP at NALP (NALP Exam Questions)
[Show more]
Content preview
NALP Exam QuestionsA resident’s portal can increase the effectiveness of the staffs... - answer
Communication with the apartment community
A sales strategy and presentation that is likely to increase a leasing professionals
effectiveness - answer Emotional appeal
What physical changes are made to an apartment community to protect a person with
disabilities? - answer Modifications
Who is responsible for the accuracy of data collected on a resident application? -
answer Applicant
Residential properties are permitted to use which screening criteria to discriminate
legally? - answer Rental history
The term that is used when leasing professional takes a prospect through the
community on a pre-planned or personalized manner... - answer Tour route
Which technique is most appropriate for limiting distractions while on the phone with a
prospective resident? - answerPosition yourself to face a wall
What's the FIRST action a leasing professional should take when a resident reports an
unpleasant incident? - answerExpress concern and/or sympathy for the resident
Which method is BEST for maintaining an effective and reliable maintenance team? -
answerProvide feedback and recognition for all work performed
Discrimination due to disparate impact means that a policy of procedure: - answerHas
different impacts on persons of a certain protected class
What is apart of an apartment communities curb appeal? - answerMaintenance office
The key to a good sales presentation is to match the prospects wants and needs to the
community's: - answerFeatures and benefits
Which piece of info is critical for the leasing professional to inquire about when greeting
a prospective resident? - answerThe source of the lead
An emotionally appealing sales technique typically involves connecting the features and
qualities of the apartment community with the: - answerNeeds and interests of the
prospective residents
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller jw638729. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now