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SCM 303 EXAM 2 MSU QUESTIONS AND CORRECT ANSWERS
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SCM 303 EXAM 2 MSU QUESTIONS AND CORRECT ANSWERSLittle's Law states there is a relationship between: (Select all that apply)
Inventory
Flow Time
Output
Throughput - ANSWER Inventory
Flow Time
Throughput
Throughput, sometimes referred to as output rate, is expressed in units produced per
hour - ANSWER False
If you maintain inventory at a constant level and keep the throughput rate constant:
Cycle time will decrease
Customer delivery dates become more reliable
You are following a push operating system
Your processes are operating under normal conditions - ANSWER Customer delivery
dates become more reliable
"Queuing" refers to the scientific study of the use of the letter Q in the English language
- ANSWER False
What is a cause of waiting line formation?
,Hungry patrons
Small doors
Variability
System age - ANSWER Variability
Which are elements of a queuing system? (Select all that apply)
Servers
Waiting area
Arrivals
Computers - ANSWER Servers
Waiting area
Arrivals
What can managers do with queuing theory?
Calculate net profits
Measure and predict performance
Create better marketing
Eat at fancy restaurants - ANSWER Measure and predict performance
An example of a short-term capacity increase decision is:
Adding specialized labor
Installing new equipment
Adding new facilities
Adding low-skilled labor - ANSWER Adding low-skilled labor
,Continual improvement of processes is important because:
Competitors are improving their processes
Customer preferences change over time
Technology is constantly changing
All of these - ANSWER All of these
Subcontracting is usually considered at what period when doing capacity planning?
Short-term
Medium-term
Long-term
It is not part of the capacity planning process - ANSWER Medium-term
Which of the following is NOT a fundamental activity type in processes?
Delay
Operation
Reporting
Storage - ANSWER Reporting
Which two of the following effects direct results from bottlenecks?
Increase in costs and increase in defects
Increase in output and increase in lead-times
Less number of inspections and more costs
, Reduced throughput and longer lead-times - ANSWER Reduced throughput and longer
lead-times
As stated by Juran's Law, in a given problem, how often is the cause of that problem due
to failure of the system/process?
15 percent
50 percent
85 percent
100 percent - ANSWER 85 percent
Buffer inventories from bottlenecks within a process result in:
More space requirements
Quality-related problems
More wages
All of the above - ANSWER All of the above
A process whose same activity is performed by two or more resources simultaneously is
said to have what kind of structure?
Serial
Parallel
Assisting
Flexible - ANSWER Parallel
Total Quality Management: (Select all that apply)
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