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SCM 303 - CH 7 Questions And Accurate Answers
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SCM 303 - CH 7 Questions And Accurate AnswersBest type of inspection to use:
Multiple Choice
dependent on the nature of the purchase.
100 percent inspection.
sequential sampling.
continuous sampling.
carried out by a commercial testing laboratory. - ANSWER dependent on the nature of
the purchase.
The match between a commercially available material, good or service and the intended
function is known as:
Multiple Choice
quality.
best buy.
suitability.
reliability.
functionality. - ANSWER suitability.
An example of an external failure cost is:
Multiple Choice
returns to suppliers.
, warranty costs.
lost labor.
scrap and rework costs.
returns to suppliers and lost labor.- ANSWER warranty costs.
Supply may help contain the costs of poor quality by addressing:
Multiple Choice
appraisal costs
internal costs.
external costs.
prevention costs
appraisal costs, internal costs, external costs and prevention costs. - ANSWER
appraisal costs, internal costs, external costs and prevention costs.
A sampling technique based on the cumulative effect of information that every
additional item in the sample adds as it is inspected is called:
Multiple Choice
random sampling.
100 percent testing.
cumulative sampling.
sequential sampling.
additive testing. - ANSWER sequential sampling.
Which of the following characteristics of a service has most to do with the ability to
define, measure and control service quality?
Multiple Choice
degree of tangibility.
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