Biggby ~ PERC Exam Questions With
Correct Answers.
What is P of PERC? - answerPerception by customers that we respect their time and move
them as quickly as possible.
What is E of PERC? - answerEvery customer leaves the store in a better mood than when the
customer arrived.
What is R of PERC?...
Biggby ~ PERC Exam Questions With
Correct Answers.
What is P of PERC? - answer✔Perception by customers that we respect their time and move
them as quickly as possible.
What is E of PERC? - answer✔Every customer leaves the store in a better mood than when the
customer arrived.
What is R of PERC? - answer✔Recognize each customer as an individual.
What is C of PERC? - answer✔Consistently produce a high quality beverage.
What is the Biggby mission statement? - answer✔Create one new BIGGBY COFFEE fanatic per
day, per store, who will actively promote to others.
What is the first Biggby cultural value? - answer✔Make friends.
What is the second Biggby cultural value? - answer✔Have fun.
What is the third Biggby cultural value? - answer✔B yourself
What is the fourth and final Biggby cultural value? - answer✔Share Great Coffee
Cold foods must be kept between __ to __ degrees. - answer✔Cold foods must be kept between
34 to 40 degrees.
Hot foods should be kept between ___ and ___ degrees. - answer✔Hot foods should be kept
between 135 and 165 degrees.
What is the food danger zone? - answer✔40 and 135 degrees.
What does "FIFO" mean? - answer✔First in first out.
What is BIGGBY's "five minute rule" - answer✔all products must be available 5 minutes before
the store opens and 5 minutes after the store opens
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Thebright. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
