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Exam (elaborations)

SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS

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SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS SCMN 3730 Exam 1 WITH ACTUAL CORRECT DETAILED ANSWERS SCMN 3730 Exam...

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  • November 1, 2024
  • 26
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Social Media
  • Social Media
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DrJudy
Social Media Certification Final exam questions with actual correct
detailed answers




True Or False: Ephemeral Stories Are Quick Bits Of Content, Both Video And Photo, Often With Fun
Filters And "Stickers" That Disappear After A Short Period Of Time (1-24 Hours). - ANSWER-True



Which Network Has The Longest Life For A Piece Of Content?



Facebook

LinkedIn

Snapchat

Pinterest - ANSWER-Pinterest



True Or False? A Buyer Persona Is As Important As Business Objectives When Developing A Social Media
Strategy - ANSWER-True



Why Would You Want A Service To Help You Manage And Discover Influence?



-To help you discover what hashtags are working the best

-To determine which channels are the most important

-To know what type of customer information to regularly monitor

-To identify individuals who have the biggest following and high social clout - ANSWER-To identify
individuals who have the biggest following and high social clout



True Or False? The Best Way To Choose The Right Social Media Tool Is To Think About Your Business
Goals, Then Narrow Down Your Choices Based On That Goal Criteria. - ANSWER-True

,What Do Senior Leaders Care About When It Comes To Your Social Media Plan? Choose All That Apply.



-Sentiment

-Competitive advantage

-Click-through rates

-Customer satisfaction

-Number of social followers - ANSWER-Competitive advantage , Customer Satisfaction



True Or False? Simon Sinek Says That People Want To Buy What You Have. They Don't Care About What
You Believe. - ANSWER-False



True Or False? In Social Media, A Service Level Agreement (SLA) Refers To How Much Time Passes
Between When A Customer Reaches Out And When The Company Responds. - ANSWER-True



What Is The Biggest Challenge That Most Social Media Practitioners Have?



-Hiring the right number of people

-Developing the right amount of content

-Getting executive buy-in for social ideas

-Retaining customers - ANSWER-Getting executive buy-in for social ideas



Which Of The Below Is Not One Of The Five Types Of Social Media Models?



-Distributed

-Dandelion

-Holistic

-Hub and Spoke - ANSWER-Distributed

, Which Of The Following Is NOT A Benefit Of Having A Social Media Strategy?



-Social media helps you expand your other marketing efforts.

-Social media helps you attract buyers.

-Social media helps you send better emails.

-Social media is a key driver for word-of-mouth marketing. - ANSWER-Social media helps you send better
emails.



True Or False? You Should Revisit Your KPIs Every 18 Months. - ANSWER-False



When It Comes To Social Listening, How Do You Know Which Social Networks To Start With?



-Start with the social networks your buyer personas use to learn about and interact with brands.



-Facebook has over two billion monthly active users, so start there.



-Create an account on all of them, and see which ones your audience gravitates towards.



-If you haven't started your social presence by now, unfortunately it's too late. - ANSWER-Start with the
social networks your buyer personas use to learn about and interact with brands.



How Can Social Media Monitoring Inform Your Sales And Product Teams?



-Your competitors' marketing material can be copied and used for your own product or service.



-Your product team can explain to customers exactly why they built that feature a certain way.



-Your sales team can listen to their closed/won deals and find great upsell opportunities via social
listening.

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