Exam (elaborations)
USPS Exam 421 Practice Set 1 with correct Answers
- Course
- Institution
USPS Exam 421 Practice Set 1
[Show more]
Content preview
USPS Exam 421 Practice Set 1A parcel that is more than 70 pounds is _______ - Answers -Nonmailable
Nonmachinable surcharges will be applied to First Class letters when the item is
________ - Answers -polybagged or polywrapped.
A machinable parcel cannot weigh more than. ______ - Answers -25 pounds
The minimum size of a postcard is the same size as a _______ - Answers -letter
In order for a postcard to be mailed it must be _______ - Answers -rectagular
A Priority Mail Express customer is entitled to a refund if the item was ______ -
Answers -delivered to the recipient late.
Any mailable item weighing ________ or less can be sent First Class Mail. - Answers -
13 oz.
First Class Mail consists of greeting cards, statements, bills, and______ - Answers -
business documents.
A customer wants to mail fewer than 5,000 flat-sized mailpieces to everyone in a
specific area. The Sales and Services Associate (SSA) may offer the service ____ -
Answers -Every Door Direct Mail - Retail.
Preferred services that usually offer the best value to customers is _____ - Answers -
Priority Mail Express and Priority Mail
Postal Service employees operate under a mandate to preserve the mail placed in its
______ - Answers -custody
A violation of the security and sanctity of the mail is ______ - Answers -failing to deliver
the mail
The first opportunity for al Sales and Service Associate to start the customer experience
on a positive note is to ____ - Answers -deliver a first impression
The type of communication that can enhance or contradict messages is ____ - Answers
-non verbal communication
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Gordones22. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79223 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now