Exam (elaborations)
BUS1021 Final Questions And Answers Latest Update
- Course
- BUS 101
- Institution
- University Of Southern California
BUS1021 Final Questions And Answers Latest Update
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Solution 2024/2025Pepper
BUS1021 Final Questions And Answers Latest
Update
communication process ANS✔✔ the steps between a source and a receiver
that result in the transfer and understanding of meaning
formal channels ANS✔✔ communication channels established by an
organization to transmit messages related to the professional activities of
members
informal channels ANS✔✔ communication channels that are created
spontaneously and that emerge as responses to individual choices
channel ANS✔✔ the medium through which a message travels
communication apprehension ANS✔✔ undue tension and anxiety about oral
communication, written communication, or both
channel richness ANS✔✔ the amount of information that can be transmitted
during a communication episode
filtering ANS✔✔ A sender's manipulation of information so that it will be
seen more favourably by the receiver
information overload ANS✔✔ A condition in which information inflow
exceeds an individual's processing capacity
, Solution 2024/2025
Pepper
non verbal communication ANS✔✔ messages conveyed through body
movements, facial expressions and physical distance between the sender
and the receiver
proxemics ANS✔✔ the study of physical space in interpersonal relationships
chain small-group network ANS✔✔ rigidly follows formal chain of command;
approximates the communication channels you may find in a rigid 3-level
organization;
moderate speed, member satisfaction, and emergence of a leader; high
accuracy
wheel small-group network ANS✔✔ relies on a central figure to act as the
conduit for all team communication; simulates network you may find on a
team with a strong leader;
fast speed, high accuracy and emergence of a leader, low member
satisfaction
all channel small-group network ANS✔✔ permits group members to actively
communicate with each other; typically self-managed teams; group
members are free to contribute and no one person takes on a leadership
role;
fast speed, moderate accuracy, no leader emergence, high member
satisfaction
, Solution 2024/2025
Pepper
formal communication networks ANS✔✔ task-related communications that
follow the authority chain
informal communication networks ANS✔✔ communications that flow along
social and relational lines
grapevine ANS✔✔ the organization's most common informal network
high-context cultures ANS✔✔ cultures that rely heavily on nonverbal and
subtle situational cues in communication
low-context cultures ANS✔✔ cultures that rely heavily on words to convey
meaning in communication
Barriers to effective communication ANS✔✔ filtering,
selective perception, information overload, emotions,
language,
silence,
communication apprehension,
lying
Encoding ANS✔✔ converting a message to a symbolic form
Decoding ANS✔✔ Interpreting a sender's message
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