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Salesforce Sales Representative Certification Exam Study Guide Solutions

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Salesforce Sales Representative Certification Exam Study Guide Solutions SWOT analysis - ANSWER-strengths, weaknesses, opportunities, threats Territory Management - ANSWER-he process by which sellers prioritize and manage a group of customers and prospects, who are typically organized by segmen...

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  • October 31, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Salesforce
  • Salesforce
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Emillect
©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED

FIRST PUBLISH OCTOBER 2024




Salesforce Sales Representative

Certification Exam Study Guide Solutions


SWOT analysis - ANSWER✔✔-strengths, weaknesses, opportunities, threats


Territory Management - ANSWER✔✔-he process by which sellers prioritize and manage a group of

customers and prospects, who are typically organized by segments


Order management lifecycle - ANSWER✔✔-Everything from when you hit order to and beyond. Including

cancelations, delivery, and returns.


SMART goals - ANSWER✔✔-Specific, Measurable, Attainable, Realistic, Timely


BANT - ANSWER✔✔-Budget - Is our product in the customers price range


Authority - Who needs to sign off on this deal


Need - Does our product fit the needs of the customer


Timing - Have the right timed sales cycle too long or short can lose deals


Sales Process Stages - ANSWER✔✔-1. Research - understand your ideal customer



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, ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED

FIRST PUBLISH OCTOBER 2024




2. Prospect - find leads, qualify leads, understand leads pain points


3. Sales Call and Close - pitch your product, follow up, demo, etc.


4. Relationship Building - Nurture your relationship to upsell in the future


Annual order value (AOV) - ANSWER✔✔-Annual value of the contract


Total contract value (TCV) - ANSWER✔✔-Total amount a contract is worth


Annual contract value (ACV) - ANSWER✔✔-How much the value of a contract has gone up or down

compared to last year


Revenue - ANSWER✔✔-Money your company earns and can recognize in its financial statements


Deferred Revenue - ANSWER✔✔-Cash up front on a subscription contract based on invoice generated.

This turns into revenue as you deliver the services.


Worldwide/company price list - ANSWER✔✔-List of prices for all product SKUs


Discount approval matrix - ANSWER✔✔-Hierarchy of approvers for pricing discounts


Pricing system - ANSWER✔✔-Often color-coded, this guidance helps you know if your pricing is great,

good, or below average


Percentage-based pricing - ANSWER✔✔-List of products with derived pricing


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