Salesforce Certified Associate Exam Practice Questions and Answers
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Course
Salesforce
Institution
Salesforce
Salesforce Certified Associate Exam
Practice Questions and Answers
What is the Salesforce Ecosystem? - ANSWER-Upgraded version of excel and Google Sheets. Allows
you to check in with clients automatically based on where they are in the customer journey. A place
where you will not have to worry ...
What is the Salesforce Marketing cloud? - ANSWER✔✔-Product to enable companies to market to
customers.
It keeps track of potential customers → helps them go through the sales path. It helps you get to know
the beginning of the customer journey. It features campaigns, campaign members and leads.
Marketing and sales cloud has some overlap. And depending on the company selling process, you can
understand the ROI on different marketing efforts within your org.
What is the Salesforce Experiences cloud? - ANSWER✔✔-Product for building secure websites, portals,
and
apps with connected data quickly.
It lets you create a social platform for customers to engage with your brand → it creates a site and
content
backend that is operated by Salesforce.
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