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BUSI 352 Midterm Exam Questions With 100% Correct Answers
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BUSI 352 Midterm Exam Questions With 100% Correct Answers
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BUSI 352 Midterm Exam Questions With100% Correct Answers
How can job analysis play a critical role for many HR functions? CORRECT ANSWERS
Helps to discover specifications and skill requirements
HR functions supported by job analysis CORRECT ANSWERS - study of jobs to
improve productivity
- elimination of unnecessary job requirements that cause discrimination
- matching job applicants to requirements
- creating ads used to generate a pool of qualified applicants
- fair and equitable wage setting
- identification of realistic and challenging performance standards
- fair and accurate appraisal of employee performance
Different methods of collecting job analysis data CORRECT ANSWERS - interviews
- focus groups
- questionnaires
- employee logs
- observation
- combinations
Pros and Cons of Interviews CORRECT ANSWERS Pros
- allows interviewer to explain unclear questions; probe into uncertain answers
- high level of accuracy
- interview workers and supervisors to verify information
Cons
- slow and expensive
- can only interview a relatively small group
- validity of information depends on accuracy of sample
Pros and Cons of Focus Groups CORRECT ANSWERS Pros
- allows participants to build off of other's ideas
- gain consensus on job duties and responsibilities
Cons
- unsure whether jobholders will be willing to share opinions if a supervisor is included in
the group as well
Pros and Cons of Questionnaires CORRECT ANSWERS Pros
- Uncover lots of information regarding duties, responsibilities, working conditions,
human characteristics, performance standards
- easy to give out, cheap
Cons
- issues with misunderstood questions, incomplete responses, low response rates
, - need multiple sources to verify employee responses
Pros and Cons of Employee Logs CORRECT ANSWERS Pros
- very accurate if done correctly
Cons
- time consuming for jobholders and HR specialists
- costly
- seen as a nuisance, become less accurate over time
- infrequently performed tasks may be challenging to capture
Pros and Cons of Observation CORRECT ANSWERS Pros
- can be used to confirm or remove doubts
- useful when language barriers exist
Cons
- Accuracy may be low; analysts may miss irregular activities and workers may act
differently when being observed
Pros and Cons of Combinations CORRECT ANSWERS Used to overcome the
shortcomings of individual techniques
Competency Model CORRECT ANSWERS Describes a group of competencies
required in a particular job (usually 10-15); can be developed for individuals, specific
jobs, teams, work units, or total organization
What is a competency CORRECT ANSWERS Knowledge, skills, ability or behaviour
associated with success on the job; observable and measurable and allow management
to distinguish between superior and other performers; like a KSAO but broader in scope
Three Types of Competencies CORRECT ANSWERS - Core competency
- Functional competency
- Job-specific competency
Core Competency CORRECT ANSWERS Characteristics every member of an
organization is expected to possess regardless of position, function, job or level of
responbility
Functional Competency CORRECT ANSWERS shared by different positions within an
organization
Job-Specific Competency CORRECT ANSWERS unique characteristics that apply to a
particular position/job
Competency Model vs Traditional Job Analysis Approach CORRECT ANSWERS -
competencies can be job spanning - they contribute to success on multiple (or even all)
jobs within the organization
- Job spanning competencies may vary in importance across job roles
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