1. As a type of resource, human capital refers to: -Correct Answer a. the wages, benefits, and other costs incurred in support of HR functions within an organization.
b. executive talent within an organization.
c. the tax-deferred value of an employee's 401(k) plan.
d. employee characteristics t...
APHR Practice Test 2 questions and
answers 2024-2025
1. As a type of resource, human capital refers to: -Correct Answer ✔a. the wages,
benefits, and other costs incurred in support of HR functions within an organization.
b. executive talent within an organization.
c. the tax-deferred value of an employee's 401(k) plan.
d. employee characteristics that add economic value to the organization.
2. Human capital includes all but one of the following. Name the exception. -Correct
Answer ✔a. Training
b. Profitability
c. Relationships
d. Intelligence
3. When an organization is able to perform an activity to a greater degree than its
competitors for an extended period of time, it is said to have a: -Correct Answer ✔a.
differentiated focus.
b. sustainable competitive advantage.
c. core competency.
d. low-cost competitive advantage.
4. Under the principle of employment at will, the employer may terminate employment: -
Correct Answer ✔a. after two-weeks' notice.
b. at any time without notice.
c. immediately after written notice.
d. at the end of the current day's shift with or without written notice.
5. Glass ceilings refer to: -Correct Answer ✔a. the intangible barriers that often keep
female and minority employees from moving up the corporate ladder, particularly into
management positions.
b. the new, open office environments designed to enhance the free flow of ideas and
communications.
c. the trend of long-term employees to "top-out" on the pay scale, reducing their
motivation and productivity.
d. the overall decrease in employee privacy due to increased use of surveillance
devices and methods within the workplace.
6. The process of identifying the numbers and types of employees the organization will
require in order to meet its objectives is known as: -Correct Answer ✔a. strategic
planning.
b. change management.
c. human resource planning.
d. work analysis.
APHR Practice Questions Part 2
,APHR Practice Questions Part 2
7. Communicating, negotiating, and team development are examples of ____ skills. -
Correct Answer ✔a. leadership
b. decision-making
c. human relations
d. technical
8. Ethics refer to: -Correct Answer ✔a. one's religious and political values and beliefs.
b. what is required by law.
c. what is acceptable to the company.
d. the fundamental principles of right and wrong.
9. Which of the following is not a standard that human resource managers must satisfy
for practices to be ethical? -Correct Answer ✔a. Managers must treat employees as
family.
b. Human resource practices must result in the greatest good for the largest number of
people.
c. Employment practices must respect basic human rights of privacy, due process, and
free speech.
d. Managers must treat employees and customers equitably and fairly.
10. The primary and largest organization for HRM professionals is the: -Correct Answer
✔a. American Management Association (AMA).
b. American Compensation Association (ACA).
c. Society for Human Resource Management (SHRM).
d. Personnel Management Association (PMA).
11. Human resources provide an organization with a sustainable competitive advantage
because they are: -Correct Answer ✔a. valuable.
b. rare.
c. not easily imitated.
d. All of the above
12. Which process involves acquiring knowledge, skills, and behaviors that improve
employees' ability to meet the challenges of a variety of new or existing jobs? -Correct
Answer ✔a. Development
b. Training
c. Orientation
d. Coordinating
13. The process of ensuring that employees' activities and outputs match the
organization's goals is called: -Correct Answer ✔a. job analysis.
b. strategic management.
c. quality assurance.
d. performance management.
APHR Practice Questions Part 2
,APHR Practice Questions Part 2
14. Which term refers to all people willing and able to work? -Correct Answer ✔a. Labor
force
b. Internal labor force
c. External labor force
d. Knowledge workers
15. Changing employee values and life stages will require organizations to develop
HRM practices that: -Correct Answer ✔a. emphasize stability and life-long employment.
b. provide more opportunity for individual contribution and entrepreneurship.
c. require fewer job skills and responsibilities per job.
d. stress pay and production rather than the quality of nonwork activities and family life.
16. Regardless of their background and age, most employees value: -Correct Answer
✔a. the ability to challenge the status quo.
b. more simplistic tasks requiring fewer skills.
c. managerial positions.
d. work that leads to self-fulfillment.
17. Managing cultural diversity involves: -Correct Answer ✔a. enforcing EEO rules.
b. creating separate career tracks for employees with families.
c. establishing a strong affirmative action policy.
d. creating a workplace where employee differences are accepted and valued.
18. Which one of the following statements regarding workforce skills is not true? -
Correct Answer ✔a.The increasing use of computers to do routine tasks has shifted the
kinds of skills needed by employees in the U.S. economy.
b. More and more employers are looking for employees with solid technical skills rather
than knowledge-based or interpersonal skills.
c. The gap between skills needed and skills available has decreased U.S. companies'
abilities to compete because they sometimes lack the skills to upgrade technology,
reorganize work, and empower employees.
d. While many of the desired skills require higher levels of education, some are at the
most basic level, such as getting to work on time and working hard.
19. Which one of the following terms describes the best possible fit between a
company's social system (people and how they interact) and its technical system
(equipment and processes)? -Correct Answer ✔a. Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
20. Empowerment is defined as: -Correct Answer ✔a. the movement of women and
minorities into managerial positions.
b. giving employees responsibility and authority to make decisions.
c. leading employees by the strength of one's charisma.
APHR Practice Questions Part 2
, APHR Practice Questions Part 2
d. the act of continually learning and improving one's skills and abilities.
21. The use of employee empowerment has had what effect upon recruiting? -Correct
Answer ✔a. It has created an international labor market.
b. It has substantially enhanced employment opportunities for women and minorities.
c. It has shifted the focus away from technical skills to general cognitive and
interpersonal skills.
d. It has significantly reduced recruiting costs.
22. Increasingly, HR professionals are being viewed as: -Correct Answer ✔a. legal
compliance officers.
b. an administrative unit or function.
c. experts in designing and delivering HR systems.
d. strategic partners.
23. Which one of the following terms describes a company-wide effort to continuously
improve the way people, machines, and systems accomplish work? -Correct Answer
✔a. Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
24. When two companies become one, it is termed a: -Correct Answer ✔a. partnership.
b. consolidation.
c. merger.
d. joint venture.
25. The process whereby organizations lay off employees with outdated skills or cut
whole businesses in declining markets while simultaneously building businesses and
employee bases in newer, higher-growth markets is known as: -Correct Answer ✔a.
downsizing.
b. churning.
c. outsourcing.
d. surgical reductions.
26. Employees who take assignments in other countries are called: -Correct Answer
✔a. knowledge workers.
b. immigrants.
c. expatriates.
d. nationalists.
27. When an organization undertakes a complete review of its critical work processes to
make them more efficient and to be able to deliver higher quality, it is engaging in: -
Correct Answer ✔a. outsourcing.
b. high-performance work system design.
APHR Practice Questions Part 2
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