ISDS 3115|198 Test 1 (Ch 1-7) Review Quiz Questions With Correct Answers
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Course
ISDS 3115
Institution
ISDS 3115
___ charts are a graphical way of identifying the few critical items from the many less important
ones. (ch. 6) - ️️Paretto
____ is a straight-line mathematical model to describe the functional relationships between independent and dependent variables. (Ch. 4) - ️️linear regression analys...
ISDS 3115|198 Test 1 (Ch 1-7)
___ charts are a graphical way of identifying the few critical items from the many less important
ones. (ch. 6) - ✔ ✔ Paretto
____ is a straight-line mathematical model to describe the functional relationships between
independent and dependent variables. (Ch. 4) - ✔ ✔ linear regression analysis
"Employees cannot produce goods that on average exceed the quality of what the process is: (ch. 6)
capable of producing" expresses a basic element in the writings of
a. Vilfredo Pareto
b. Armand Feigenbaum
c. Joseph M. Juran
d. W. Edwards Deming
e. Philip B. Crosby - ✔ ✔ D
"Kaizen" is a Japanese term meaning: (ch. 6)
a. a foolproof mechanism
b. just-in-time (JIT)
c. a fishbone diagram
d. setting standards
e. continuous improvement - ✔ ✔ E
"Poka-yoke" is the Japanese term for: (ch. 6)
a. card
b. foolproof
c. continuous improvement
d. fishbone diagram
e. just-in-time production - ✔ ✔ B
"Quality is defined by the customer" is: (ch. 6)
,a. an unrealistic definition of quality
b. a user-based definition of quality
c. a manufacturing-based definition of quality
d. a product-based definition of quality
e. the definition proposed by the American Society for Quality - ✔ ✔ B
"Quality Is Free," meaning that the costs of poor quality have been understated, is the work of: (ch. 6)
a. W. Edwards Deming
b. Joseph M. Juran
c. Philip B. Crosby
d. Crosby, Stills, and Nash
e. Armand Feigenbaum - ✔ ✔ C
3 phases of project management include: (Ch. 3) - ✔ ✔ planning, scheduling, and controlling
A control chart that tracks the "range" within a sample; it indicates that a gain or loss in uniformity has
occurred in dispersion of a production process (ch. 6s) - ✔ ✔ R-chart
A firm can effectively use its operations function to yield competitive advantage via all of the following
except:
(Ch. 2)
a. customization of the product
b. setting equipment utilization goals below the industry average
c. speed of delivery
d. constant innovation of new products
e. maintain a variety of product options - ✔ ✔ B
A fishbone diagram is also known as a: (ch. 6)
a. cause-and-effect diagram
b. poka-yoke diagram
c. Kaizen diagram
,d. Kanban diagram
e. Taguchi diagram - ✔ ✔ A
A forecast with a time horizon of about 3 months to 3 years is typically called a: (Ch.4) - ✔ ✔ medium
range
a forecasting technique using a group process that allows experts to make forecasts (ch. 4) - ✔ ✔
delphi method
A network has been crashed to the point where all activities are critical. Additional crashing: (Ch 3)
a. is unnecessary
b. is impossible
c. is prohibitively expensive
d. may require crashing multiple tasks simultaneously
e. can be done, but all critical tasks must be reduced in duration - ✔ ✔ D
A PERT project has 45 activities, 19 of which are on the critical path. The estimated time for the critical
path is 120 days. The sum of all activity variances is 64, while the sum of variances along the critical path
is 36. The probability that the project can be completed between days 108 and 120 is: (Ch. 3)
a. -2.00
b. 0.0227
c. 0.1058
d. 0.4773
e. 0.9773 - ✔ ✔ D
A product-focused process is commonly used to produce: (ch. 7)
a. high-volume, high-variety products
b. low-volume, high-variety products
c. high-volume, low-variety products
d. low-variety products at either high- or low-volume
e. high-volume products of either high- or low-variety - ✔ ✔ c
A project organization: (Ch. 3)
, a. is effective for companies with multiple large projects
b. is appropriate only in construction firms
c. often fails when the project cuts across organizational lines
d. is formed to ensure that programs (projects) get proper management and attention
e. a and d are both true - ✔ ✔ E
A project whose critical path has an estimated time of 820 days with a variance of 225 has a 20% chance
that the project will be completed before day ______ (rounded to nearest day). (Ch. 3)
a. 631
b. 689
c. 807
d. 833
e. 1009 - ✔ ✔ C
A quality control chart that is used to control attributes (ch.6s) - ✔ ✔ p-chart
A quasi-custom product: (ch. 7)
a. gets its apparent customization from the combinations available from a small number of
modules
b. is often the output of repetitive focus facilities
c. is a valid description of a fast food sandwich
d. is only possible when the focus strategy of service productivity improvement is in use
e. All but d are true. - ✔ ✔ e
A simple CPM network has five activities, A, B, C, D, and E. A is an immediate predecessor of C and of D.
B is also an immediate predecessor of C and of D. C and D are both immediate predecessors of E. (Ch. 3)
a. There are two paths in this network.
b. There are four paths in this network.
c. There are five paths in this network.
d. There are 25 paths through this network.
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