Organizational Behavior MBA 704-
Chapter 1 Exam Questions and Answers
paradigm - Answers -comes from the Greek paradeigma, which translates as "model,
pattern
the philosophy of science historian Thomas Kuhn - Answers -the term paradigm is now
used to mean a broad model, a framework, a way of thinking, or a scheme for
understanding reality.
words of popular futurist Joel Barker - Answers -a paradigm simply establishes the rules
(written or unwritten), defines the boundaries, and tells one how to behave within the
boundaries to be successful.
powerful evidence from the Gallup World Poll-Jim Clifton, head of Gallup states -
Answers -Work is crucial to every adult human because work holds within it the soul of
the relationship of one citizen
to one government and one country.
Globalization, diversity, and ethics serve - Answers -as very important environmental or
contextual dimensions for organizational behavior.
social capital - Answers -who you know—networks, connections, friends
positive psychological capital - Answers -who you are in terms of confidence, hope,
optimism, resiliency, and, more importantly, who you can become, i.e., one's possible
authentic self
human capital - Answers -what you know—education, experience, skills). Considerable
research indicates that investing in this human capital results in desired performance
outcomes such as increased productivity and profits, even during difficult economic
conditions.
Management three major dimensions - Answers -technical, conceptual, and human
The technical dimension - Answers -consists of the manager's
functional expertise in accounting or engineering or marketing and increasingly in
information technology and managing in the supply chain
identify five sources that seem to prevent the majority of managers from effective
implementation and sustainability - Answers -(1) hollow talk, (2) debilitating fear,
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