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Okta Common Questions And Answers

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How does your software help address vulnerability at the password level? - ANS With Okta, you can eliminate password re-use across all of your enterprises cloud applications. You can also strengthen the security of your users by adding 2 factor authentication (MFA). What does Okta do? (I...

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  • October 28, 2024
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DocLaura
Okta Common Questions And Answers


How does your software help address vulnerability at the password level? - ANS With
Okta, you can eliminate password re-use across all of your enterprises cloud applications. You
can also strengthen the security of your users by adding 2 factor authentication (MFA).

What does Okta do? (Internal) - ANS Okta is enterprise grade identity and access
management. We enable seamless and secure access for all of your users into every
application, on any device, in every location. Okta provides single sign on into all of your
web-facing applications, provisions and de-provisons users to and from applications, provides
an extra layer of security with strong authentication offered in our own MFA solution as well as
3rd party integrations, and extends your desktop applications to mobile devices safely and
securely.

What does Okta do? (External) - ANS Okta can be used for externally facing sites such as
B2B portals, supplier portals, eCommerce sites, distributor portals, etc. to enable
self-registration of users, store these users in a homegrown user store in the cloud, and
federate that identity across all of your sites/apps.

How do you integrate with AD? - ANS Okta uses a lightweight agent to connect to your
active directory. From there, Okta is able to provision applications to users. Also, because the
Okta service syncs with your AD, your users can authenticate into Okta using their AD
credentials. Furthermore, if your security personell allows it - your users can even reset their AD
password from Okta.

How do you work with my VPN? - ANS Virtual Private Network. Integrate directly with a
SAML so that the user can access their apps with a single sign on.

How are you different from One Login? - ANS We are able to integrate AD groups
automatically while use one login this process has to be done manually. One login tends to have
more downtime. Okta has on premise automatic provisioning and de-provisioning. Okta has
more advanced integrations than one login. Not only that One log lacks the depth and number
of enterprise customers when compared to Okta. Okta is the leader in cloud identity and access
management. In addition lead cloud companies are also utilizing our service essentially
validating the overall success of our services. Okta has has a much higher up time.

How do you simplify the O365 implementation/rollout? - ANS Office 365 is one of our most
deeply integrated applications and one of our most widely utilized. Our seem-less integration
with an existing active directory or LDAP will make the transition to SSO for O365 and other
applications as simple as possible. Okta can also use existing groups with the AD essentially

, removing the need to manually create groups again. Through this lightweight integration a user
can can sign on to any of O365's wide array of service, from anywhere and from any device.

Do I have to store my users in the cloud? - ANS Yes and No. Okta's service is built out to
be flexibile to match the different requirements of our customers. Some of our customers do not
want to maintain any hardware therefore they use Okta as their user store. This is simple for
them because they can manage all their users from one platform. Then there are some other
customers who prefer not storing information in the cloud because they are not completely
comfortable with storing their directory information in the cloud. For these customers, we have a
directory agent. This agent connects to something like an Active Directory and maintains a
connection with Okta through port 443. It is important to note that this is an outbound connection
therefore no information is extracted. Imagine it as if Okta was coming to your door, knocking
and asking if John Doe was allowed access to your applications. Based on your answer of yes
or no, Okta would grant John Doe access. (AAA)N

What is Secure Web Authentication (SWA) and how does it compare to SAML? - ANS
Secure Web Authentication is the most basic type of authentication. The idea is to
programmatically go to the login page of the application and submit the credentials as if the end
user is actually logging in. This is also known as "Form Submit" and "Screen Scraping". SAML is
a Federated SSO protocol. In SAML, the application does not receive a password from the user.
Instead, a trusted identity provider authenticates a user and sends a SAML assertion to the
application to "assert" the identity
of the user. IT folks like SAML because they do not need to worry about setting up passwords
for users - nor do the end users have to worry about their passwords for these applications.
(SD)

How do you work with ServiceNow (admin-mgr asking)? - ANS Okta Cloud Connect for
ServiceNow is a purpose-built solution that seamlessly integrates ServiceNow with Active
Directory. Enabling automated user management for ServiceNow is equally simple. Through the
ServiceNow User Management configuration in Okta, administrators can complete integration in
minutes to enable account provisioning and de-provisioning between AD and your ServiceNow
instance.

How do you work with ServiceNow (VP, C level asking)? - ANS Okta has the ability to
automate workflow within ServiceNow. When an application request is made within ServiceNow,
your ServiceNow admin will have the option to click a button that is tied into Okta and will
automatically provision the user the application. In doing so you will not only see a higher ROI in
your application usage, but also a simplified process that will save both your end users and
admins valuable time. (Kyle)

How do you work with Workday (admin-mgr asking)? - ANS Okta enables your on-boarding
process to be simplified. With Okta you can create a user in Workday, use Workday as the
master for application access, org charts, group affiliations, etc., while simultaneously having the

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