Postal Exam (USPS) Correctly Solved
Exam *Q&A* (100% Correct) 2024/2025
|VERIFIED|
24 hr clock (8 key indicators of clock) 1. all carriers should return by 1800 (6PM)
2. cancel 80% of collection mail by 2000 (8PM)
3. process outgoing primary-sort mail by 2300 (11PM)
4. process outgoing secondary-sort mail by 2400 (midnight)
5. clear managed mail program (MMP) by 2400
—ensure zero MMP on hand by this deadline
6. assign outgoing mail via commercial air/FedEx by 0230
7. process all DPS second pass mail by 0700
8. dispatch mail punctually from plants to delivery units between 0400 and 0900
shipping services (5) PME, PM, standard post, parcel return service, international mail
mailing services (5) FCM, periodicals, standard mail, package services mail (standard post, media
mail, library mail), extra services
shipping vs. mailing services —shipping represents the post office's competition with other
companies
—mailing signifies the post office's dominance in the market without competitors
post office partnership with FedEx and UPS —collaborating with FedEx to save $1 billion in air
transport costs
—enhanced PME and PM services
—since 2002
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UPS—partnered to provide airline transport primarily for FCM
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,directives (what are they, name 3) —postal policies and procedures aimed at enhancing business
1. manuals 2. handbooks 3. publications
manuals most utilized (5) domestic mail manual, international mail manual, administrative
support manual, postal operations manual, employee and labor relations manual
handbooks offer more detailed information about what is contained in Postal Service manuals
publications less comprehensive than handbooks/manuals but provide supplementary
information that cannot be fully covered by handbooks/manuals; task-specific documents e.g., Pub 52
Hazardous Material
how do policies and procedures impact the bottom line of postal service (4 ways) production,
revenue, legal liability, customer service
where to find HAZMAT regulations DMM, IMM, Pub 52, Handbook EL-812
types of HAZMAT (6) flammable, corrosive/reactive, biological, toxic, radioactive, other (ORM-D)
ORM-D (what and examples) —other regulated material
—term created by DOT to indicate a lower risk level during transportation—thus, can be shipped surface
prohibited internationally
—for example, smoke detectors, dry ice, lithium batteries
declared HAZMAT (3) declared by the mailer, properly packaged, correctly marked and accepted
by the post office
undeclared HAZMAT —parcel suspected of containing HAZMAT, not properly packaged, labeled,
or identified
—identified by sounds of broken glass, stains, leaks, odors, or preprinted markings on the parcel
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, cigarettes/smokeless tobacco nonmailable (4 exceptions, how to ship) 1. Alaska/Hawaii
2. Business/Regulatory Purposes - verified/authorized tobacco industry businesses or federal/state
agencies for regulatory reasons
3. Certain Individuals - lightweight, infrequently mailed by age-verified adults
4. Consumer Testing/Public Health - sent by the government or specific individuals for consumer testing
—ship: PME Hold for Pick Up, PME Adult Signature, PM Adult Signature
anonymous mail (4) —only postage stamps used
—weight exceeds 13 oz.
—was not accepted by an employee at the counter
—cannot be traced back to the sender
DDD1 information attached to all mail receptacles (lobby drop, SSK); clarifies the anonymous rule
and the requirement to go to the retail counter
DDD2 & Label 127 —indicates Important Customer Information.
—attached to anonymous mail being returned to sender
—explains the security policy
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—surface transport only
FCM —1-3 business days
—personal/business correspondence, bills, documents, small packages
—any mailable item 13 oz. or less
—forwarded free for up to 12 months
—returned free of charge if undeliverable
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