Exam (elaborations)
OMGT Final Exam Questions with Complete Answers
- Course
- Institution
OMGT Final Exam Questions with Complete Answers
[Show more]
Content preview
OMGT Final Exam Questions withComplete Answers
Business process is a structured set of activities designed to produce a specific output -
Answer-true
Business process management consist of the following steps: - Answer-design,
execute, optimize, monitor
What is not a benefit of using business process management? - Answer-increased
value-added time
Productivity is expressed as - Answer-output divided by input
______ products involve no customization but _________ products are completely
customized driven by actual customer orders - Answer-make to stock, made to order
production environment where a product can be make from common components after
receipt of a customers order - Answer-assemble to order
when an organization compares products, services, and processes against those of
organizations known to be leaders in one or more aspect of their operations - Answer-
benchmarking
Total quality management is a management philosophy characterized by customer
driven quality that permeates the entire organizations - Answer-true
Who is the quality guru best known for his contributions to the quality of the 14 points of
management? - Answer-Joseph Juran
TQM components of customer driven quality is defined into 2 main types: - Answer-
internal and external
What are Garvin's approaches to defining quality? - Answer-Transcendent, User based,
value based
approach to quality defines quality by conformance to the product design through a set
of specifications - Answer-manufacturing based
approach to quality defines quality as providing performance at an acceptable price or
conformance at an acceptable cost - Answer-value based
Who is the most widely recognized quality expert when it comes to TQM? - Answer-W.
Edwards Deming
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75323 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
