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CULINARY ARTS CHAPTER #7 TEST QUESTIONS AND ANSWERS
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CULINARY ARTS CHAPTER #7 TEST QUESTIONS AND ANSWERS
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CULINARY ARTS CHAPTER #7 TESTQUESTIONS AND ANSWERS
Communication is a learned skill - Answer-True
Communication is the process of sending and receiving information by speech,
gestures, or writing in order to obtain some type of response or action. - Answer-True
If you do not receive the message that is being sent, communication has not taken
place - Answer-True
It is not necessary to speak in order to send a message - Answer-True
Organizational communication is sent to people within an organization - Answer-False
Why might a person from Massachusetts have trouble understanding a person from
Wyoming? - Answer-Speaking different dialects
In Japan, engaging in eye contact is considered - Answer-Rude and aggressive
Smiling and yelling are examples of - Answer-Gestures
The ability of a person to be believed - Answer-Credibility
The type of communication that helps people understand how well they have done
something and how to improve - Answer-Feedback
Making eye contact with the speaker is a example - Answer-Listening
Words that are known and used only by a particular group of people are - Answer-
Jargon
When communicating verbally, tone is define - Answer-Feeling displayed in the voice
What is the purpose of the body of a written message - Answer-Presents the content of
the message
The purpose of a written message's introduction is to - Answer-Get the audience
attention
Considering guidelines for writing effectively, identify the problem with following
sentence: Line cooks shouldn't drop the entrees until the expo clears the appetizers -
Answer-Using slang or lingo
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