FBLA Organizational Leadership
Exam Questions with All Correct
Answers
Types of Culture - Answer- 1. Cooperative
2. Adaptive
3. Competitive
4. Bureaucratic
**not exclusive**
Hofstede's Value Dimensions - Answer- 5 values that distinguish nations culture from
others
-individualism
-collectivism
-High0uncertainty-avoidance culture
-Low-uncertainty-avoidance culture
-high-power-distance culture
-low-power-distance culture
-long term orientation
-short term orientation
-Masculinity
-Femininity
Ethics - Answer- standards of right and wrong that influence behavior
-ethics ombudsperson--> one person entrusted w/ responsibility of acting as conscience
-Whistle Blowing--> employee disclosure of illegal unethical practices on part
organization
Strategic Leadership - Answer- ability to anticipate, envision, maintain flexibility, think
strategically, and work w/ others to initiate CHANGES that will create VIABLE FUTURE
-revolve around, vision, change, people, and performance
****WHAT IS OUR VISION/MISSION? ****
Strategic Management Process - Answer- set decisions and actions used formulate and
implement strategies aligned w/ CAPABILITIES and its ENVIRONMENT to achieve
goals
Strategic Vision - Answer- ambitious view of future that everyone can believe in and not
readily attainable, but offers a BETTER FUTURE than the current
Mission Statement - Answer- statement of purpose that distinguishes 1 organization
from other similar ones
,Values Statement - Answer- set beliefs, traits, behavioral norms that should guide the
pursuit of its vision/mission
3 Generic Core Strageies - Answer- 1. broad or niche differentiation strategy
2. broad or niche low cost strategy
3. Best-Cost or Value-based strategy
Customer Value - Answer- perceived benefits received to perceived price paid by the
customer
Policies & Procedures - Answer- regulate behavior & SET TONE of climate
-insure consistency
-standardize way certain tasks performed
-insure quality and reliability
Distinctive Core Competence - Answer- allows to PERFORM extremely well in
comparison to competitors & is BASIS for COMPETITIVE ADVANTAGE
Resistance to Change - Answer- -Cognitive (rational calculations from both sides)
-Emotional (fear LOSS and unknown drive resistance
-Behavioral (sabotage and intentional wok slowdowns
5-P's (change agents) - Answer- Purpose
Priorities
People
Process
Proof
Crisis - Answer- low probability & high impact event- threatens viability; caused by
ambiguity of cause, effect and means resolution
-natural disasters, shootings, product failures, error, system failires
Organizational Knowledge - Answer- tacit and explicit know-how that individuals
possess about products, services, systems, and processes
-intellectual or human capital
Leadership Definition - Answer- influencing process of leaders & followers to achieve
organizational objectives through change
5 Elements of Leadership - Answer- 1. leaders, followers
2. influence
3. organizational objectives
4. People
5. Change
Leaders- Followers - Answer- leadership is shared
, Influence - Answer- leader communicating ideas, granting acceptance of them, &
motivating followers to support and implement ideas through change
Levels of Analysis of Leadership Theory - Answer- Individual Level
Group Level
Organizational Level
Individual Level Analysis - Answer- aka Dyadic Process ; group and organizational
performances based on INDIVIDUAL PERFORMANCE
Group Level Analysis - Answer- aka Group Process ; productive groups means
productive individuals and organizations
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