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GEB 3213 Exam 1 Hayes FSU Exam Questions and Answers
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GEB 3213 Exam 1 Hayes FSU Exam Questions and Answers
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GEB 3213 Exam 1 Hayes FSU ExamQuestions and Answers
Chapter ii1 ii- iiAnswers ii-Emotional iiLiteracy
Section ii1- iiCh. ii1 ii- iiAnswers ii-Strictly iiBusiness: iiA iiBrief iiHistory iiof iiCorporate
iiLanguage
Business iiculture ii- iiAnswers ii-1) iiThe iinorms, iivalues, iiand iibeliefs iithat iipertain iito iiall
iiaspects iiof iidoing iibusiness iiin iia iiculture.
2) iiLanguage iiused iiwhile iiconducting iibusiness iiinforms iihow iiwe iiview iitasks,
iiaccomplish iigoals, iiand iibuild iirelationships
o iiRisk iilimiting iiourselves iito iioutdated iiclichés iithat iino iilonger iiapply iito iithe iiever-
changing iilandscape iiof iicorporate iiAmerica
Emotional iiliteracy ii- iiAnswers ii-1) iiThe iicapacity iito iiperceive iiand iito iiexpress iifeelings,
iiespecially iias iithey iisurround iiintimate iirelationships
o iiBusiness iiLanguage iiis iivoid iiof iiemotion iibecause iidecisions iibased iion iiemotion iiare
iioften iiseen iias iinaïve, iiillogical, iiand iipossibly iiunprofitable
Discourse ii- iiAnswers ii-1) iiWritten iior iispoken iicommunication, iipersonal iiinteractions,
iidebate
2) iiBusiness iirelated iidiscourse iiis iilearned iibehavior
Code iiswitch ii- iiAnswers ii-1) iiWe iiuse iidifferent iivocab iiand iiways iiof
iispeaking/communicating iiin iidifferent iisituations iiand iiwith iidifferent iipeople
o iiEx: iiWe iilaugh iiand iicry iiwith iifriends iiand iifamily
o iiEx: iiAt iiwork, iiwe iioften iido iiput iipersonal iiconcerns iiaside iito iiconcentrate iion
iiwhatever iiimportant iitask iiis iiat iihand
Workplace iiAlienation ii- iiAnswers ii-1) iiFeeling iidisconnected iifrom iico-workers iibecause
iibusiness iirelationships iilack iiintimacy iiwe're iiaccustomed iito iioutside iiof iiwork
o iiFast-paced iiwork iienvironments iileave iiespecially iilittle iiroom iifor iicoworkers iito iiform
iiclose iibonds
, o iiSlower-paced iioffice iienvironment iican iilimit iipersonal iiinteractions
o iiWharton iistudy iishows iithat iithis iikind iiof iiloneliness iihas iia iinegative iiaffect iion iijob
iiperformance
Reciprocity ii- iiAnswers ii-Mutual iibenefit ii(both iiparties iican iigain)
Section ii2- iiCh. ii1 ii- iiAnswers ii-Metaphors iiand iiIdioms iiin iiBusiness
Metaphor ii- iiAnswers ii-1) iiFigure iiof iispeech iicomparing iitwo iidifferent iithings iiin iiregard
iito iiCompetition ii(different iicultures iiuse iidifferent iimetaphors)
2) iiWe iiuse iithem iiin iiorder iito iimake iicomplex iiideas iieasy iito iiunderstand. iiThey iiserve
iias iia iikind iiof iishorthand iithat iisimplifies iiour iicommunications iiwith iipeople
o iicorporate iiladder
o iibusiness iias iia iikind iiof ii"game."
Zero-Sum iiGame ii- iiAnswers ii-1) iiA iisituation iiin iiwhich iione iiperson's iigain iiis iianother's
iiloss
Idioms ii- iiAnswers ii-Words iiand iiphrases iithat iimean iisomething iidifferent iifrom iithe
iiliteral iimeanings iiof iithe iiwords iiin iiregard iito iiCompetition ii
o iiIt's iia iidog iieat iidog iiworld
Collectivism ii- iiAnswers ii-Giving iipriority iito iithe iigoals iiof iione's iigroup ii(often iione's
iiextended iifamily iior iiwork iigroup) iiand iidefining iione's iiidentity iiaccordingly ii
o iiEx: iiBusiness iiCulture iiin iiJapan iiemphasizes iicollectivism
Individualism ii- iiAnswers ii-Giving iipriority iito iione's iiown iigoals iiover iigroup iigoals iiand
iidefining iione's iiidentity iiin iiterms iiof iipersonal iiattributes iirather iithan iigroup
iiidentifications ii(American iiDream)
o iiThis iiimage iiof iia iisingle, iisuccessful iibusinessperson iirising iiabove iithe iicompetition
iito iibuild iia iicapitalistic iiempire iipermeates iiour iicultural iiunderstanding iiof iihow
iibusiness iiworks iiin iithe iiUnited iiStates
o iiThe iicultural iinorm iiof iiindividualism iihas iiboth iirewards iiand iidrawbacks, iiand iinot
iibeing iiaware iiof iithe iipotentially iinegative iiside iieffects iiof iimisunderstanding iithe
ii"rules" iiof iithe iigame iiyou're iiabout iito iienter iican iihave iidisastrous iiresults
Individualism- iiWar iiand iiSports ii- iiAnswers ii-1) iiThe iiArt iiof iiWar- iiSun iiTzu's iimilitary
iistrategy iihave iitranslated iiwell iiinto iibusiness iiworld ii(Forbes)- iiTop iiDown iiApproach ii
2) iiSports- iiwin iior iilose iiattitude ii
o ii"roll iiwith iithe iipunches"
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