FAML 420 The Helping Relationship Final Exam Prep Questions and Answers All Correct
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FAML 420 The Helping Relationship
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FAML 420 The Helping Relationship
FAML 420 The Helping Relationship Final Exam Prep Questions and Answers All Correct
Why is Immediacy important? - Answer- Sometimes the helpee will avoid tensions and skirt around the problems as to avoid additional pain or confrontation but by not addressing the issues, it makes matter worse. ...
FAML 420 The Helping Relationship
Final Exam Prep Questions and
Answers All Correct
Why is Immediacy important? - Answer- Sometimes the helpee will avoid tensions and
skirt around the problems as to avoid additional pain or confrontation but by not
addressing the issues, it makes matter worse. Pointing out the tensions and creating
open communication regarding it can assist the helpee in dealing with it in a productive
and direct way.
What are Anchors? - Answer- They are phrases and sentences that points out
observations of behaviors in a helpee that helpers are seeing as a way to explain why
they infer a helpee is feeling or experiencing something. Usually physical observations.
What are some examples of anchors? - Answer- "The smile on you face tells me how
happy you must be about finishing your paper"
"You keep glancing up at the clock, as if you are in a hurry and worried that you are
going to miss something important"
"Every time you mention you sister, you roll your eyes, this tells me you don't have a lot
of respect for your sister's involvement in this matter"
What is the purpose of providing education or teaching a helpee? - Answer- 1. It can
provide support and value to the helpee
2. Can help the helpee move forward in a positive way
3. Can meet a need of the helpee. And provide hope and encouragement.
Why should providing education and teaching to helpee be used sparingly? - Answer-
Can take the focus off the helpee's experiences and cut them short of being in the
moment with their emotions, which is necessary for their healing... goes to problem
solving mode too soon and takes the focus off what the helpee needs to say.
Name different ways a helper can provide education to a helpee - Answer- 1. Telling a
story
2. Keep the teaching principle based- not step by step, allow the helpee to draw their
own conclusions.
3. Teach through self-disclosre
4. One liners
, 5. Teach with the spirit.
6. Identify Key concerns/needs- direct them to resources that meet those needs.
What are Blind Spots? - Answer- Things about ourselves we are unaware of. As a
helper, you might need to point things the helpee isn't aware of within themselves.
What is the Johari Window? - Answer- A model that describes the relationship between
self-disclosure and self-awareness.
What are the 4 quadrant Areas of the Johari Window? - Answer- 1. Open Area: Known
to others
2. Blind Spot: Known by others, but not by self.
3. Private: Information not known by others but known by self.
4. Unknown Area: Information not know by self or others.
Does it do the helpee any good if we are too afraid as a helper to point out
discrepancies in their words or behaviors? - Answer- The key is to be able to find a
balance between confrontation and support. If we have high confrontation and low
support, then we can come across as too critical or criticizing in our helping. If we have
low confrontation but high support, then it can come across as befriending and
important topics don't get discussed.
What is the difference between immediacy and providing feedback? - Answer-
Immediacy points out behavior they are experiencing in the moment and bringing it up
to talk about right then. Whereas providing feedback points out blind spots that the
helpee might not be aware of and shares your perception or other's perceptions of their
behavior.
What are some ways to provide feedback to the helpee? - Answer- 1. "I" statements:
Eases tensions by simply stating that the helper is sharing their perspective
2. Be specific Concrete and non-judgemental
3. Ask permission to provide Feedback
4. Limit feedback to 1 or 2 pieces at a time so it's not overwhelming the person.
5. Provide positive feedback too, point out their strengths
6. Use open-ended questions after providing feedback to see how the information was
received.
7. Don't give feedback on things the helpee cannot change, like appearance,
personality, likes, dislikes...
What are some lead-ins to providing Feedback? - Answer- "Based on my observations,
you..."
"I have observed that..."
"I sense that you..."
"I get the impression that you..."
"When... you seem..."
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