What is the minimum length for a MyChart username? - 6 characters
What was the Health Information Technology for Economic and Clinical Health Act? - It was designed to
promote healthcare transitions to EHR by allocating $25.9 billion to healthcare organization that adopted
electronic health records
What is Core Objective P219 - It's a meaninful use objective: Provide patients the ability to view online,
download, and transmit their health information within 4 business day s of teh information being
available to the encounter provider.
Where might a clinician include an activation code for a patient? - In the AVS
In which Hyperspace activity would you generate or invalidate a MyChart activation code? - The MyChart
Administration activity
What's the letter template called that administrators or providers could use to send an activation code to
a patient? - MyChart to Patient, Activation
What's the third-party that Epic uses to verify identity? - Experian's PreciseID
What are the 5 methods for generating an activation code? - MyChart Administration Activity, SmartLink
in a Letter, SmartLink in the AVS, Rooming Activity Section -- MyChart Sign Up, Check-In Pop-up Alert or
Welcome kiosk
In which masterfile would you configure the setting to deactivate a patient automatically after a certain
number of failed login attempts? - The MyChart Environment (WEV) masterfile
, What is the purpose of an activation code? - To supply a unique piece of information used to validate the
patient's identity.
You are a physician seeing a patient today for an office visit. The patient would like to sign up for
MyChart. How should you generate his activation code? - Use the MyChart Signup section in the Visit
Navigator
You are an administrator and receive a call from a patient wanting to sign up for MyChart. How should
you generate her activation code? - The Letters activity
You are an administrator and receive a call from a patient who has deactivated their account by loggin in
with the wrong password too many times. How can you reactive his account? - MyChart Administration
activity
What's a non-patient proxy? - It's a proxy whose primary healthcare organization is different than the
subject's organization.
Kristi is Michelle's mother. In this relationship, who is the subject and who is the proxy? - Kristi is the
proxy and Michelle is the subject.
What are the two kinds of subjects (in regards to proxy relationships)? - Subjects with self-access and
subjects without self-access.
Does a patient need to have a MyChart account for a proxy to view their chart? - No
Let's say a suject doesnt' have self-access, but a proxy has been granted access to their account. What is
the subject's MyChart status? - Active
What's one way a proxy can differentiate a subject's chart from their own? - The color scheme is
different.
What are three things a proxy and customize for their subjects? - Display name, color scheme, photo
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