EMD Test Questions with 100%
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Reducing liability must be approached at what levels? ✔✔Agency and individual
Agencies can use what methods to reduce liability? ✔✔1. Regular and objective
progress reports given to probationary personnel
2. Clearly defined job expectations and work descriptions
3. Regularly reviewed and updated policies and procedures
What is response mode? ✔✔How they get to the scene: lights and sirens or no
What is a response configuration? ✔✔Who is dispatched (ALS/BLS) and how they get
there (resources and response mode)
What is the primary responsibility of the EMD? ✔✔Send the appropriate resources to meet
the needs of the patient
How does the EMD determine what resources to send? ✔✔1. Obtain the proper information
,2. Knowledge and use of the EMD guidecards
3. Recognize when special resources are needed
What do the EMD guidecards provide? ✔✔1. Key questions designed to help determine what
is happening medically
2. Information about what resources are to be sent and if any medical instructions
are warranted
What is the individual chief complaint guidecard used for? ✔✔To get information regarding
the type and severity of the medical emergency being reported. Also provides the call taker
with response criteria and pre-arrival instructions for each chief complaint
What is a short report? ✔✔Encapsulates the information needed by responders
What is the card title? ✔✔Tells the EMD what medical condition is addressed on the
card. Refers to the chief complaint
What is response type? ✔✔Indicates the response levels available in your EMS system
(most systems are 2 or 3 tier- ALS/BLS)
What is response criteria? ✔✔Conditions that dictate a certain kind of response. Criteria
are arranged under the appropriate response type to provide reference for the EMD. Only
one criteria is necessary to determine a dispatch response
, What are vital points questions? ✔✔Found next to response criteria, arranged in order of
decreasing seriousness. Key questions are available to help the EMD get the information
that leads to the proper criteria
What are scripted medical instructions? ✔✔Cards that must be read verbatim to the caller
What is the first piece of information that you need from your caller? ✔✔Location- if you
don't have a location, you can't send help
What are the three call types? ✔✔Individual chief complaints, traumatic incidents,
and time/life critical events
What is the only circumstance in which a child (or any person) should be moved following
a traumatic injury? ✔✔When the scene is unsafe and they are in danger of further injury
What are the phases of dispatch? ✔✔1. Call receiving (collect)
What is the hysteria threshold? ✔✔An emotional state that prevents callers from being
focused during the interrogation process
*until you're u can break through the caller's hysteria threshold, you cannot control the call
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