NURS4040 Ch 1 & 2 Exam Study Guide
Solutions
Decision Making - Ans:-complex, cognitive process of choosing a particular course of action; implies
that there was doubt about several courses of action and that a choice was made to eliminate the
uncertainty
Function Foreman - Ans:-A name given to...
Overgeneralizing - Ans:✔✔-type of inaccurate thinking that occurs when one believes that because A has
a particular characteristic, every other A also has the same characteristic; stereotypical thinking.
Intellectual Stimulation - Ans:✔✔-Factor 4 of full-range leadership theory; leaders challenge the
assumptions of followers' beliefs as well as analyze subordinates' problems and possible solutions.
Law of the Situation - Ans:✔✔-Idea espoused by Mary Parker Follett that the situation should determine
the directives for action after allowing everyone to know the problem; the origin of contingency
leadership.
Theory Z - Ans:✔✔-A theory put forth by Ouchi that organizations should emphasize/use consensus
decision making, fit employees to jobs, provide job security, use slower promotions, consider the long-
term consequences of management decision making, employ quality circles and guarantee of lifetime
employment, establish strong bonds of responsibility between superiors and subordinates, and
demonstrate a holistic concern for workers.
Absence of Leadership - Ans:✔✔-Ninth transactional factor of full-range leadership theory; this type of
non-leadership is generally laissez-faire in approach.
Problem-Based Learning (PBL) - Ans:✔✔-A learning strategy whereby learners work in groups to discuss
and analyze real-life problems; thus, they learn by problem solving.
Bureaucracy - Ans:✔✔-An institutional method for applying general rules to specific cases, thereby
making the actions of management fair and predictable; includes clear division of labor, a well-defined
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