Communication - Answer-process of exchanging information between people or a group
Effective Communication - Answer--respect, listen and understand
-identify yourself, address using preferred name, speak clearly and slowly, low tone of voice, get to know the person, listen empathetically, pay a...
NURS 163 Week 1-4 Exam Questions
and Answers
Communication - Answer-process of exchanging information between people or a group
Effective Communication - Answer--respect, listen and understand
-identify yourself, address using preferred name, speak clearly and slowly, low tone of
voice, get to know the person, listen empathetically, pay attention to body language
(yours and theirs), use touch appropriately and frequently
What happens when you send a message to another person? - Answer-they have to
process it
What can lead to miscommunication? - Answer-impaired senses
Communication Barriers - Answer-hearing impairment, aphasia, dementia, cultural
differences, language
Assertive - Answer-respect and stand up for yourself
Aggressive - Answer-mean, no respect
Non-verbal Communication - Answer-symbols, eye contact, tone of voice, body
language, space, distance, position, facial expressions, pace or speed of
communication, time and timing, touch in silence
Dont's (communication) - Answer--assume other person knows you
-baby/patronizing names
-shout
-make generalizations about the elderly
-pay too much attention to tasks and forget the person
-consider nonverbal messages as insignificant
-be afraid to use touch as a method of communication
When you walk into a patient's room and they are crying, what is the best therapeutic
response? - Answer-"you seem upset, tell me what is going on"
Nurse to Nurse Communication - Answer--please/thank you
-good etiquette
,-take time to get to know them and build relationships
-build trust, team effort
-watch body language
- learn to read others body language
-compliment sandwich
-avoid criticism
-clearly communicate
-receive and give a good report
-set up others for success
-don't be afraid to hold them responsible
Code of Ethics ANA - Answer-respect, compassion
analgesic - Answer-pain killer
antipyretic - Answer-reduces fever
diaphoresis - Answer-profuse sweating
Effective Communication Skills - Answer--2 way activity
-get older adult's attention
-speak up but do not shout
-use low pitch tones
-active listening
-shared reality and expectations
-speak slowly and clearly
-high comfort
-do not talk about people when they are present
-do not correct if not necessary
-face the older adult
-alert elder of your presence
Ineffective Communication - Answer--1 way activity
-do not get older adult's attention
-shouting
-speak rapidly
-do not face the older adult
-personal, not elder comfort
-inactive listening
-forcing reality and expectations on the older adult
-correcting non-essential info
Health Promotion - Answer-behaviors that promote optimal health across the lifespan
within an individual
3 levels to Promote the Optimal Health Span - Answer-1. Primary (vaccines)
Primary - Answer-measures that prevent the onset of illness before the disease process
begins
-optimizing health and disease prevention
-ex. immunizations
Secondary - Answer-measures that lead to early diagnosis and prompt treatment of a
disease
-identifying individuals in an early state of disease
-ex. self breast/testicular exams
Tertiary - Answer-rehab of people who have already been affected by a disease or
activities to prevent an established disease from becoming worse
-minimizing the effects of disease and disability
-ex. cardiac rehab following a MI
Recommended Health Practices - Answer--diet, exercise, stop the use of tobacco,
moderate amount of alcohol, preventative care and physical: shingles, pneumonia, flu,
COVID vaccine;
-vision: see doc once a year
-hearing: see doc if problems arise
-dental: see doc 1-2 times per year
Motivation - Answer-biggest factors that play into the elderly
Expected Changes with Aging - Answer-when reviewing a health history of an older
adult, there are some expected changes
Musculoskeletal: Expected Changes - Answer--loss of calcium
-decrease in height
-loss of teeth
-loss of flexibility/mobility
-decreases in muscle tone/mass
-decrease in agility/endurance
-unsteady gait, poor coordination
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