UHC Ethic and Compliance Questions and Correct Answers the Latest Update and Recommended Version
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Course
UHC
Institution
UHC
What is the definition of Abuse?
Abuse includes any practice that results in the provision of services that are not medically
necesary
An agent should only enroll a consumer in a product:
That is suitable for the consumer's needs, goals and financial resources.
When marketing UnitedHealthca...
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UHC Ethic and Compliance Questions
and Correct Answers the Latest Update
and Recommended Version
What is the definition of Abuse?
✓ Abuse includes any practice that results in the provision of services that are not medically
necesary
An agent should only enroll a consumer in a product:
✓ That is suitable for the consumer's needs, goals and financial resources.
When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the
following must an agent do?
✓ Provide current marketing materials that have been approved by CMS and
UnitedHealthcare.
Agent Jacob learns that Emily, the consumer with whom he is meeting, is the authorized legal
representative for her father. What must Jacob explain to Emily when completing an
Enrollment Application for her father?
✓ Jacob must explain that Emily will sign the Enrollment Application and must be able to
provide documentation upon request by the Plan that indicates her legal authority to
enroll her father.
When can telephonic contact with a Medicare eligible consumer be made?
✓ When the consumer consented to be contacted for sales activities, subsequent telephonic
contact has not yet occurred, and the permission has not yet expired.
An individual with Power of Attorney is an example of what authority?
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