Progressive Florida Claims Adjuster Exam Practice Questions and Answers
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Course
Adjuster
Institution
Adjuster
Progressive Florida Claims Adjuster Exam Practice
Questions and Answers
Claim - Ans:-An assertion of an alleged legal right against a person, entity, company or insurer that
carries with it a demand for money as compensation for injuries or damage
What are you really buying when you purchase in...
Which of the following is NOT one of the basic adjusting functions? - Ans:✔✔-Inspection
Which of the following best describes the functions of claims evaluation? - Ans:✔✔-Establishing a dollar
value for a claim
In which of the following settlement types, would you pay what is owed and invite the claimant to
contact you with any further expenses or questions? - Ans:✔✔-No release "walk away"
True or false; an adjuster's claim file is considered "work product" and therefore confidential - Ans:✔✔-
False
The main components of the investigative process are: - Ans:✔✔-Inquiry verification and comparison
The adjusters code of ethics starts with a basic premise, which states: - Ans:✔✔-The work of adjusting
engages the public trust
Which of the following would not be a preferred claims practice or behavior under Florida's unfair
insurance, trade practices act? - Ans:✔✔-Not responding to an insured's calls because you haven't made
up your mind yet
Upon conclusion of a claims, investigation and adjuster determines if there was no coverage in effect for
the loss and denies the claim. The adjuster later received notification that he in the carrier being sued
due to a violation of Florida's unfair insurance trade practices act. Which of the following actions in the
adjusters claim handling process would be considered a violation of the act? - Ans:✔✔-The adjuster
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