UCSD MGT 18 Final Exam Questions & Answers 2024/2025
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Course
UCSD MGT 18
Institution
UCSD MGT 18
UCSD MGT 18 Final Exam Questions & Answers 2024/2025
According to Cardona and Miller, only those groups who have real accountability for collective work products can be called teams (T/F) - ANSWERSTrue
According to the Carmill model of team development, what is the heart of the destructive ...
UCSD MGT 18 Final Exam Questions &
Answers 2024/2025
According to Cardona and Miller, only those groups who have real accountability for collective work
products can be called teams (T/F) - ANSWERSTrue
According to the Carmill model of team development, what is the heart of the destructive cycle? -
ANSWERSIndividual/private objectives
What do Cordona and Miller say is the moment of truth for team development? - ANSWERSStorming
According to Coach K, how do you find leadership in unexpected places? - ANSWERSLook for the most
credible players.
Why do Cordona and Miller think the storming stage is so necessary for team development? -
ANSWERSThe storming stage encompasses both communication and decision making, which begins the
process for results.
Carmill model of the storming phase: - ANSWERSFinding truth in constructive and deconstructive
business models; the heard of the deconstructive cycle is when people put their own goals and motives
ahead of the team
Carmill's moment of truth for team leaders: - ANSWERSWatch for coalitions forming, keep order, control
the emotional aspects, stay focused on the issues not the personalities or the subgroups
Carmill's strategies to avoid failure: - ANSWERSGoing back to the storming stage when/if the
deconstructive phase appears (this shows that the storming stage wasn't done well) or moving forward
with a new task (can act like a reset button for teams). Sometimes you must hit total failure to be able to
move forward.
What is instrumental cohesion? - ANSWERSThe most fragile form of cohesion based on the desire to
achieve expected extrinsic rewards like a bonus or a trophy.
, What is transactional leadership? - ANSWERSWhen people unite purely for extrinsic objectives, leading
to instrumental cohesion
What is emotional cohesion? - ANSWERSA type of cohesion that relies on the emotional reward
experienced by accomplishing intrinsic rewards together, such as bonding and achieving
What is transforming leadership? - ANSWERSUnites around extrinsic and intrinsic objectives to lead to
emotional cohesion
What is structural cohesion? - ANSWERSThe most powerful type of cohesion, relies on the deep
awareness of one's ability to add to the mission through team experience and shared motivation
What is transcendent leadership? - ANSWERSUnites around extrinsic, intrinsic, and transcendent
objectives to lead to structural cohesion
What is Melissa Richardson's view of the fundamental mission of the team leader? - ANSWERSThat they
have the basic responsibility to foster shared objectives, which are the heart of the team.
According to Jeanne Brett, what are the subtle ways teams often generate management dilemmas? -
ANSWERSThrough cultural differences
When managing a multicultural team, Brett, Behfar, and Kern recommend which strategy to address
team problems? - ANSWERSAdaptation
What tool did Erin Meyer develop to help people navigate the cultural minefield in business
relationships? - ANSWERSThe Culture Map
According to Erin Meyer, which country is more consensual in it's approach to decision making than
others? - ANSWERSJapan
T/F: Erin Meyer thinks that, for business decisions, countries with a hierarchical culture always expect
the boss to make unilateral decisions. - ANSWERSFalse
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