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Certified Medical Assistant questions and answers verified 2024
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Certified Medical Assistant questions and answers verified 2024
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Certified Medical AssistantWhich term describes the type of information collected when a medical
assistant asks a patient for his or her full name and date of birth for the patient
registration form? - correct answer ✔demographic
Which type of information is collected on a registration form? - correct answer
✔demographic
Which information should the patient provide on the sign-in sheet for use in
updating the patients record? - correct answer ✔- his or her name
- appointment time
- changes in insurance coverage
Which term is used to describe a person who fails to keep an appointment? -
correct answer ✔no-show
For patient scheduling purposes, which advanced preparation occurs when
the medical assistant blocks out the times the provider is unavailable or the
office is closed? - correct answer ✔matrix establishment
Which groups are responsible for visiting the office and bringing in relevant
information about new medications? - correct answer ✔pharmaceutical
representatives
Which patient information can be obtained from the registration form? - correct
answer ✔- full name
- social security number
- place of employment
,Dr. Jones refers a patient to Dr. Smith for an appointment on Monday at 2:30
p.m. When should additional patient information and medical records be
released to Dr. Smith? - correct answer ✔before 2:30 p.m. on Monday
Which time frame is useful in scheduling a chronically late patient? - correct
answer ✔at the end of the day
Which scheduling system is designed to have two patients arriving at the
same time? - correct answer ✔double booking
Which action would a medical assistant take if a patient worries an
unauthorized person will access his or her information in the electronic
medical record (EMR)? - correct answer ✔Explain to the patient that access
to the EMR is restricted
Which action is acceptable when correcting a documentation error in a paper
chart? - correct answer ✔draw a single line through the error on a paper
record
Which term represents the meaning of the acronym "SOAP"? - correct
answer ✔subjective, objective, assessment, and plan
Who possesses ownership of a patient's medical record? - correct answer
✔provider
Which term is used to describe the medical records of patients who have not
received treatment from the provider in 6 months or longer? - correct answer
✔inactive
,Which term represents the acronym HIPAA? - correct answer ✔health
insurance portability and accountability act
Which feature of the electronic medical record (EMR) should a parent use to
print a child's immunization record? - correct answer ✔patient portal
What is the advantage of utilizing a color-coding system over other filing
systems? - correct answer ✔easy spotting of misplaced records
Which process is used by an electronic medical record (EMR) system to
confirm a patient's scheduled appointment with the provider? - correct answer
✔make automatic computer generated calls to the patient
Which term accurately represents the acronym "POMR"? - correct answer
✔problem-oriented medical record
Which items should be placed in a secure location and kept out of sight? -
correct answer ✔- cash
- checks
- prescription pads
Which action will the medical assistant take after reviewing laboratory result
and noting a patients hemoglobin level is 10mg/dL? - correct answer
✔Forward the report to the primary healthcare provider
Which document is an itemized list of goods shipped that specifies the price
and the terms of a sale? - correct answer ✔invoice
, In terms of proper body mechanics, having the feet face an object when
reaching up for it accomplishes which goal? - correct answer ✔twisting
injuries are avoided
To meet minimum safety requirements in the workplace, which number of exit
routes must be identified for escape from fire? - correct answer ✔two
For which reason should the inventory and ordering process be repeated
according to the buying cycle? - correct answer ✔ensure adequate numbers
of supplies are on hand
A healthcare provider has recently opened another satellite clinic in an area
that has torrential rainfall. It is necessary for the staff to modify the emergency
response plan for this office. Why does the staff modify this plan? - correct
answer ✔to enable staff members to act quickly when floods occur in the
area
When lifting a heavy object, why is it important to squat down and then bend
at the knees before lifting? - correct answer ✔avoid any injuries while lifting
Which document is included with a delivered box and lists the contents of the
box? - correct answer ✔packing slip
Which action is taken to ensure medication and other supplies with an
expiration date are in stock and available? - correct answer ✔repeat the
inventory and ordering process each month
An individual has insurance that covers medical expenses for laser eye
surgery. Which type of coverage does the person have? - correct answer
✔vision care
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