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RPB102: EPIC RESOLUTE PROFESSIONAL BILLING FUNDAMENTALS
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RPB102: EPIC RESOLUTE PROFESSIONAL BILLING FUNDAMENTALS
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RPB102: EPIC RESOLUTE PROFESSIONAL BILLINGFUNDAMENTALS
Patient Filing Order - Answers-Includes all past and current insurance coverage for the
patient
Prelude - Answers-Initial registration system capturing patient, guarantor, and coverage
details
Cadence - Answers-Manages appointment scheduling, check-ins, and collects visit-
specific information
Resolute Professional Billing - Answers-Handles billing for professional services with
UB and CMS claim forms
Single Billing Office - Answers-Integrated tools for billing hospital and professional self-
pay balances, utilizing HAR
HAR - Answers-Hospital Account Record, specific to each encounter
Retroadjudication - Answers-Review and resolve changes in a visit's filing order,
triggered by updates
Visit Filing Order - Answers-Determines which insurance coverages to bill in a specific
order per visit
Guarantor - Answers-Individual or entity responsible for financial obligations
A patient can have *** guarantor accounts - Answers-Multiple guarantor accounts can
be associated with a patient
Accident Related Guarantor Account Types - Answers-Work Comp or Third Party
Liability
Encounter Form Number - Answers-Created when a visit is checked in
Contact Serial Number (CSN) - Answers-Created when the appointment is scheduled
When are POS Payments Posted to the Account? - Answers-Immediately
Payment Types Eligible for Partial Refund in Patient Refund Module - Answers-Cash &
Credit Card
Can Front Desk User Issue Refunds Using Patient Refund Module? - Answers-False
, Choosing Payer and Plan for Coverage Record - Answers-False: Payer and Plan
Can a Patient Have Multiple Guarantor Accounts? - Answers-True. One linked to a visit
Refunding Payments Collected at Front Desk Same Day - Answers-True
Master Files - Answers-Hold information about a particular type of data
Each Master File Abbreviation - Answers-INI
Records - Answers-Hold specific data entry information
Contacts - Answers-Contain date-specific details for a record
Items - Answers-Store individual data pieces about a record
Facility Record - Answers-Represents the entire healthcare organization with one
record per organization
Service Area - Answers-Separates distinct business entities within an organization
Revenue Locations - Answers-Identify hospitals and clinics within the organization
Place of Service - Answers-Represents a financially separate facility or organization
Department/Units - Answers-Locations for work and patient care
Patient Records in Epic - Answers-Patients have one record with multiple contacts, not
multiple records
Which entity is used to track changes to data over time? - Answers-Contacts
True or False: The Address field in a patient's record is an example of an item. -
Answers-True
True or False: The purpose of the cash drawer in Epic is to reconcile the physical
money you collected with the money that you posted in the system. - Answers-True
Which button allows you to easily compare the total recorded cash to the money posted
in the system? - Answers-Select All
What is the purpose of counting the number of bills and recording the checks and their
amounts? - Answers-To reconcile the physical money collected with the money posted
in the system
Procedure count - Answers-Number of procedures to be entered
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