Exam (elaborations)
HOSPITAL BILLING RPB102 QUESTIONS & ANSWERS
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HOSPITAL BILLING RPB102 QUESTIONS & ANSWERS
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HOSPITAL BILLING RPB102 QUESTIONS & ANSWERSTrue or False: When creating a coverage record in the system, you must choose the
correct Payer and Group Number listed on the subscriber's insurance card. - Answers-
False: Payer and Plan
True or False: A patient can have more than one guarantor account. - Answers-True.
However, only one guarantor account can be linked to a visit.
True or False: It is possible to refund payments collected at the front desk the same day
they are collected. - Answers-True.
True or False: A patient who has been seen multiple times at your hospital should have
multiple patient records in Epic. - Answers-False, the patient will have one patient
record with multiple contacts.
Which entity is used to track changes to data over time?
A. Records
B. Master files
C. Items
D. Contacts - Answers-D. Contacts
True or False: The Address field in a patient's record is an example of an item. -
Answers-True
True or False: The purpose of the Cash Drawer in Epic is to reconcile the physical
money you collected with the money that you posted in the system. - Answers-True
True or False: Each charge entry batch contains only one charge entry session -
Answers-False. Each charge entry batch can contain an unlimited number of charge
entry sessions.
True or False: Each charge entry batch only contains information for one patient's
charges. - Answers-False. The batch can contain charges for an unlimited number of
different patients.
True or False: One charge ticket is the equivalent of one charge entry session. -
Answers-True
On the charge line, what purpose does the Diagnosis field serve? Choose only ONE
answer.
A. Associates the charges with the appropriate diagnosis from the Diagnoses table.
B. The user enters the actual diagnosis code for the charge.
C. The user does not put anything in that field. - Answers-A. Associates the charges
with the appropriate diagnosis from the Diagnoses table
, What does the Transfer button in a charge review workqueue do? Choose only ONE
answer.
A. Moves a charge from one guarantor account to another
B. Keeps the charge session in the current workqueue and copies the charge session
into another workqueue
C. Moves a charge session from the current workqueue to another charge review
workqueue
D. Moves a charge session from a PB Charge Review workqueue to a Router Review
workqueue - Answers-C. Moves a charge session from the current workqueue to
another charge review workqueue
True or False: Users review charge sessions in charge review workqueues after the
system has posted the charges to the account. - Answers-False. Users review charges
before the system posts them to the account, while the charge are still considered
temporary and editable
When should a user resubmit a charge session? Choose only ONE answer.
A. When the user thinks all the issues are corrected.
B. When the user cannot fix the issue(s) and wants to send it to a supervisor.
C. When the user wants to skip a charge session. - Answers-A. When the user thinks all
the issues are corrected
Where can a user override a PB Revenue Guardian check? Choose ALL that apply.
A. From the Revenue Guardian Encounter Report
B. From the Reports tab of the sidebar in charge review
C. From the Charge button
D. From the Session button - Answers-A. From the Revenue Guardian Encounter
Report
B. From the Reports tab of the sidebar in charge review
Where are the charges located that are ready and waiting to process for claims?
Choose only ONE answer:
A. Charge Entry Batch
B. Claims Queue
C. Claim Edit Workqueue
D. Claim Run - Answers-B. Claims Queue
What is the purpose of processing your batch? Choose ALL that apply
A. Matches the charges with payments
B. Posts the clean charges
C. Sends charges to charge review
D. Checks for validation messages - Answers-B. Posts the clean charges
C. Sends charges to charge review
What is the difference between a warning and error? Choose only ONE answer.
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